Navigating Your New Passwords: A Step-By-Step Guide
Effective Monday, Oct. 5, we will have new student services hours for students seeking assistance through the contact center, virtual chat, or visiting a campus. View the New Hours.
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Students
Are you having trouble logging in to eConnect or your student email account?
Or are you a new student who has not yet set up your DC Online Services password?
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Employees
Are you having trouble logging in to myPortal or accessing any of your Microsoft applications (e.g., Outlook)?
If so, you may need to update your password (or create one for the first time).
Follow these step-by-step instructions to set up the DC Self Service Password Reset (SSPR) tool and create a new, non-expiring password.