Navigate Student Desktop App Quick Guide: Settings

  1. ​​​​Select Settings. Settings provides confirmation of student name, ID number and school email account. It also contains three different sections: My Stuff, Talk to Us and General. From the Navigate links, select Settings to access the settings options. Notice the student name, student identification number and official email appear above the setting options.

  2. Under the section titled My Stuff, select Update My Preferences to retake the Intake Survey. The Intake Survey was first completed when activating the user account on the desktop app. Under section titled My stuff, click the link Update My preferences.
    • A pop-up menu will appear to confirm that the user wants to update preferences. Select Cancel to return to the settings menu options. Select Continue to retake the Intake Survey. 
      A pop-up menu will appear to confirm that the user wants to update preferences. Select Cancel to return to the settings menu options. Select Continue to retake the Intake Survey.

    • Choose your preferred career path by clicking the circle to the left of the options: Arts, Humanities, Communications & Design; Business; Education; Health Sciences; Industry, Manufacturing & Construction; Social Sciences & Public Service; STEM. Click the button Submit to continue. 
      Choose your preferred career path from the options: Arts, Humanities, Communications & Design; Business; Education; Health Sciences; Industry, Manufacturing & Construction; Social Sciences & Public Service; STEM. Click the button Submit to continue.


    • Identify whether you will transfer to a university to earn a bachelor’s degree after graduation from Dallas College. Select the radio button to the left of the Yes or No Select Submit to continue. 
      Identify if you plan on transferring to a university. Click the button Yes or No. Click the button Submit to continue.

    • Identify information you want to receive regarding college resources and services. Select the checkbox to the left of each item for additional information or support, then click Submit to complete the survey. Options include: ​

    I am the first in my family to attend college; I want to get involved on campus; I’m on academic probation or suspension at another college or university; I am currently undecided about my career choice; I will need tutoring or academic support in my coursework; I need information on how to obtain academic accommodations due to a disabling condition; I want to know how my college credits will transfer to a college/university; I need to file my Official Degree Plan; I need to speak to someone about a confidential personal situation; I need help in choosing my program of study; I have food and/or housing insecurity; I need coaching/mentoring with skills that will address stress/self- management, study strategies, transition to college; Work and family responsibilities keep me from enrolling as a full-time student. 
    A list of items for additional information and support. Choose items by clicking the checkbox to the left of each item. Click the button Submit to continue.

  3. Favorites. Students have the option to mark Majors and Resources with a “Favorite” status. Under section titled My stuff, click the link Favorites.

  4. This allows for quick access to all Favorites in this Settings – Favorites section of the desktop app. ​​
    The Favorites list is a tool that saves favorite majors and resources chosen by the student. Note the favorites box for majors and resources is located in the top right corner of each item.

  5. To Do Topics. Students may opt in or opt out for optional academic and career To-Do Topics. Under section titled My stuff, click the link Update To-Do Topics.

  6. These topics provide reminders for student services available for increased support and student success. Choose topics by clicking the checkbox to the left of the topic, then at the bottom of the screen, click Submit. Topics include:
  7. Academic Planning; Campus Living; Getting Involved; Getting a Job; Graduate School Planning; New Student; Orientation; Paying for College; Pivotal Moment; Preparing for Graduation; Study Abroad; Transfer Students; Veteran Student. To select a topic, add a checkmark by clicking into the empty checkbox to the left of each item. Remove a topic by clicking on the checkbox having a check, located to the left of each item. Complete this step by clicking the button Update Selections.

  8. Notification Settings. Students may verify their phone number and college email account on this screen. Click the Notification Settings ​​hyperlink. Under section titled My stuff, click the link Notification Settings.

  9. Under the Notification Settings – Contact Information Section, there will be an option to add a phone number for receiving text messages, if not already provided by the student. Click the link Enter Phone Number to add the phone number. Notification Settings opens and first there is an option to enter a phone number. Click the link Enter Phone Number to add a phone number.

  10. A pop-up menu will option to allow the addition of a phone number. Please note the phone number should only contain 10 digits (the 3 digit area code and 7 digit phone number) without hyphens or spaces. Click Send Text Confirmation. Phone Number Confirmation. Enter phone number then select the button, Send Text Confirmation to text a 6 digit confirmation number to the phone number. the number is correct.

  11. Enter the 6-digit Confirmation Code then click Verify Confirmation Code to finalize phone number update. ​
    Verify Confirmation Code pop-up box. Enter the 6 digit confirmation code texted to the student mobile device. To verify code, click button Verify Confirmation Code. To resend code, click button Resend Code.

  12. The updated phone number will now be viewable under Contact Information. The confirmed phone number will update to the Navigate App.

  13. Notice the student official college email address is located below the student phone number. Student official email address, which is the letter e in front for the student identification number, followed by @student.dcccd.edu.

  14. Under the section Send Me Notifications about… students may opt in or opt out to email and text messages by selecting the check box for each item located to the right of the type of notification. Notification Options include: Personal Reminders, Academic Planner Notifications and Must Do Steps. To save preferences, click Update SettingsUnder the section Send me notifications about... there are options to click the checkboxes to the left of each item and receive text messages and email for Personal reminders, Academic Planner Notifications, Must do steps. An empty checkbox equals opt-out, a checked checkbox equals opt-in. At the bottom right corner of the page select button Update Settings to accept settings.

  15. About. About provides additional technical and legal information about the Desktop App. Under the section General, select AboutBelow the section My Stuff section is the section titled General. Under the section titled General, click the link About.
    • Notice the app user’s school is verified here, along with the app build version. The Environment section contains links to technical and legal information, along with a link to log out of the app. Highlighted is the read only information showing this example as school (Dallas County Community College District), app build version (release-sgd-20-5 | 158941), and the browser used to access the app (Chrome 83).

    • Check for Updates. On the About screen, select Check for Updates to access the Google Play store, and verify if there are any new Student Navigate app updates. ​To Get Mobile App click link to iOS (apple mobile device operating system) or click link to Android (Android mobile device operating system)
      • Clicking the iOS hyperlink will open the Apple Store App download page. Apple App Store showing Navigate Student app, published by EAB Global, Inc.

      • Clicking the Android hyperlink will open the Google Play App download page. Google Play App Store showing Navigate Student app, published by EAB Global, Inc.

    • Under the section Environment, Select Privacy PolicyClick the link Privacy Policy.
      • Review the Privacy Policy (legal liability limitations, etc.) students accept by choosing to use the desktop app. There are two selection options: Agree or Disagree. 
        Scroll through and read the Privacy Policy. Click the button Agree to agree to the policy. Click the button Disagree to disagree with the policy.

    • Terms of Use. Under the Environment section, select Terms of Use. Click the link Terms of use.
      • To read the Terms of Use (legal liability limitations, etc.) students agree to by choosing to use the app. ​Scroll through and read the Terms of Use statement.

    • Click Go Back hyperlink to return to the Settings menu option. At the top left corner of the page, click the link Go Back to return to the Settings page.

  16. Under the General Section, select the Help hyperlink to open the help menu options on the top right corner of this page. Under section titled General, click the link Help.

  17. Help is available for Advising Support and for Technical Support. A pop-up Help menu will open at the top right corner of the screen. Drop-down menu options are available for advising help and technical help.

    • Talk to Us - For Advising Help. Students are directed to schedule an appointment for advising support. The academic advisor is the primary support to assist students understand how to navigate college. This includes understanding policies, procedures, student responsibilities, student rights, and all the supports and resources available for student support. ​
      To open advising help, click the For Advising Help drop-down button. First, click the link Meet with your advisor to schedule an advising appointment. below the scheduling link is a list of advising centers for each campus location.

    • Talk to us - Technical Help. There is a 24-hour delay in the Navigate app to update any changes made to student records in eConnect (class add/drop, phone number update, email update, program of study change, etc.). As a result, students should wait 24 hours for any student record changes to update. If updates are not visible after 24 hours, students may contact Student technical Support for assistance. To open advising help, click the For Technical Help drop-down button. First, a statement confirming that updates to student records made by the college (admissions, advisors, etc.) or made by the student in eConnect, require 24 hours to update in Navigate. Next the Student Technical Help phone number is provided (972 669 6402), followed by a link to the student technical support webpage.