eCampus Test-Taking Tips for Students

​​​​​​​​​Before Taking the Test​​​​​​

Note: If you are taking a test using the Respondus LockDown Browser, some of the tips shown may not work.

  • Start your test as soon as you can. If your instructor makes a test available for three days, plan to take the test early on the first day. If you have an issue, you'll have time to contact technical support and your instructor.
  • Allocate ample time and ensure no distractions during this time period (turn phones off, make sure children​ are cared for, pets have been cared for, do not take sandwich or TV breaks, etc.).
  • Read all of the instructions. If you have any trouble with your test or understanding test questions, contact your instructor immediately.
  • Check your internet connection. A wired connection is usually more reliable than a wireless connection.
  • Use a suppor​ted browser and turn off popup blockers.
  • Maximize browser window and do not resize or refresh during the exam.
  • Close all other applications except eCampus.
  • eCampus has a three-hour session time limit. If you have been logged in for a while before taking an exam, please logout and close your browser, then reopen your browser and log in to take your exam.

During the Test

  • Do not refresh the page, close the window, or use the browser's back button while you take a test. If you have problems during a test, contact your instructor immediately.
  • Do not attempt to print exams.
  • Do not attempt to access other webpages or files during exam — this may cause the exam to fail.
  • Do not click outside the exam area. For example, do not click any course menu links, such as "Assignments" or "Announcements".
  • Do not double-click exam links or buttons (single-click only).
  • Once you have completed the assessment, single click the "Submit" button and wait until you get a confirmation.

If you have issues with your exam content, or if you are locked out of your exam, contact your instructor. Only your instructor can clear your attempt (reset your exam).

If you have technical problems, immediately contact eCampus Technical Support for help at 866-374-7169 or 972-669-6402.