Dallas College

Medical Front Office


2 Certificates
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Have you thought about a health career but would rather work in an office than with patients? The Medical Front Office program at Dallas College is designed to develop and strengthen office skills for a medical setting. You will be trained in medical terminology, medical office procedures, basic medical insurance and coding, computer and medical software applications to prepare you for a career in a fast-growing job sector.

Medical Front Office at a Glance

Dallas College offers many different ways to reach your career goals. Whether you want to jump into the workforce quickly or spend more time building advanced skills, we have the programs that fit your needs and timeline.

Certificate Programs

Estimated total tuition cost2:

$1,089-$2,178

Estimated time to complete1:

4 months-1 year

  • Brookhaven3

Which Degrees and Certificates are Right for Me?

Workforce Training

Dallas College offers fast, flexible credentials designed with local employers to help you quickly start or advance your career.

Can I Get a Job?

Dallas College offers a variety of certificates and degrees to help you gain the skills you need to start working right away.

  • These credentials are often considered Career and Technical Education (CTE).
  • These credentials are established with the assistance and cooperation of representatives from local business, to meet local and regional employment needs.
  • Higher-level certificates and degrees will typically lead to a higher salary in the workforce.
  • Workforce (CE) certificates can often be completed faster than traditional credit certificates but typically do not offer college credit.
  • Level 1, Level 2, Enhanced Skills certificates and others offer college credit and are often stackable to help you build skills as you work toward an associate degree.
  • Workforce credentials may give you college credit at Dallas College, but they may not transfer to other colleges or universities.

If you're unsure if this is the right path for you, you can talk to a pathway specialist for advice.

Pathway Specialist

Credit Certificates

Dallas College offers credit certificates that provide focused, career-ready skills recognized by employers.

Estimated tuition total: $2,178 for in-county residents
Estimated time to completion: 1 year for full-time students

Learn more about Medical Front Office Assistant Certificate

Estimated tuition total: $1,089 for in-county residents
Estimated time to completion: 4 months for full-time students

Learn more about Medical Front Office Assistant Occupational Skills Award

Can I Get a Job?

Dallas College offers a variety of certificates and degrees to help you gain the skills you need to start working right away.

  • These credentials are often considered Career and Technical Education (CTE).
  • These credentials are established with the assistance and cooperation of representatives from local business, to meet local and regional employment needs.
  • Higher-level certificates and degrees will typically lead to a higher salary in the workforce.
  • Workforce (CE) certificates can often be completed faster than traditional credit certificates but typically do not offer college credit.
  • Level 1, Level 2, Enhanced Skills certificates and others offer college credit and are often stackable to help you build skills as you work toward an associate degree.
  • Workforce credentials may give you college credit at Dallas College, but they may not transfer to other colleges or universities.

If you're unsure if this is the right path for you, you can talk to a pathway specialist for advice.

Pathway Specialist

Questions About Degrees and Certificates?

We know applying to college can be confusing. If you are not yet a Dallas College student, you have a whole team of recruitment coaches to help guide you through programs and the enrollment process.

Current students, contact your success coach (advisor) who can answer any questions you have about Medical Front Office programs and your degree and certificate options.

Contact a Recruitment Coach

What Can I Earn? Will There Be Plenty of Jobs?

The booming health-care industry needs assistants who can combine office skills and medical knowledge. Check out a few of the incredible career opportunities you’ll be ready for. Your future starts here!

Female healthcare professional reviewing medical documents at desk with laptop in clinic office

Medical Records Specialists

$24/hr

Median Salary

599

Job Openings

+15%

Projected Outlook

Young female medical receptionist with patient standing at reception desk

Medical Secretaries

$19/hr

Median Salary

2237

Job Openings

+12%

Projected Outlook

Top Skills:

  • Speaking
  • Active Listening
  • Service Orientation
  • Reading Comprehension
  • Writing
  • Critical Thinking
  • Time Management
  • Complex Problem Solving
  • Coordination
  • Social Perceptiveness
Woman in a white shirt sitting at a desk wearing white headphones and reading papers

Medical Transcriptionists

$14/hr

Median Salary

251

Job Openings

+5%

Projected Outlook

Top Skills:

  • Active Listening
  • Reading Comprehension
  • Writing
  • Monitoring
  • Critical Thinking
  • Speaking
  • Time Management
  • Judgment and Decision Making
  • Active Learning
  • Social Perceptiveness
Female in Office sitting at a desk and working on a small Laptop Netbook

Office Clerks

$20/hr

Median Salary

6656

Job Openings

+6%

Projected Outlook

Top Skills:

  • Reading Comprehension
  • Active Listening
  • Speaking
  • Writing
  • Critical Thinking
  • Coordination
  • Social Perceptiveness
  • Service Orientation
  • Time Management
  • Monitoring

All jobs data gathered for Dallas/Fort Worth. Source: Dallas College Labor Market Intelligence and Lightcast4.

“There’s not a thing I don’t use from the information I learned in the Medical Front Office program. The classes did a very good job of teaching skills that we’d really need. We were always learning from people who have worked in the field, not just learned information in a classroom.” Read Margaret Lembcke's story.
Margaret Lembcke
Margaret Lembcke
Health Information Associate II, Parkland Health and Hospital System, Dallas and Baylor Medical Center at Irving

A Look Inside Medical Front Office Assistant Program

Have you been considering a career in health care but would rather work in an office setting without medically related patient contact? If so, the Medical Front Office Program at Dallas College will provide you with the training to jumpstart your career.

As a medical front office support professional, you will perform administrative duties such as working with incoming and outgoing patients, scheduling and monitoring appointments, creating, and maintaining patient records, insurance billing, and use computer and information technology skills to support the back-office medical staff.

So why should you choose Dallas College? Because at Dallas College, you'll be trained by professional faculty in common medical terminology, medical office procedures, computer applications, and basic coding and insurance, fully preparing you with the knowledge, skills, and attitudes essential for successful employment in a medical front office setting.

Ready to learn more? Visit our website and begin your Dallas College journey.

Program Mission

The mission of the Medical Front Office Assistant program is to provide a supportive environment in which students will develop the knowledge, skills and attitudes essential for successful employment in a medical front office setting, including practices, clinics and hospitals.

What is a medical front office assistant​​?

Medical front office assistants are healthcare workers who perform administrative or office tasks in medical facilities such as doctor’s offices and hospitals.

Unlike clinical medical assistants, front office assistants do not assist with medical procedures and are not directly involved with patient. Instead, they mainly work in the front office handling daily tasks that keep things running smoothly behind the scenes.

As a medical front office assistant, you will:

  • be the first point of contact and greet patients as they come into an office.
  • perform administrative duties such as scheduling appointments, answering phones, checking-in patients, collecting patient information, maintaining patient charts and verifying insurance information.
  • u​​​se computer and information technology skills to support the “back office” medical staff, including care providers such as doctors and nurses, so that they can function efficiently.

If you like helping people and making them feel welcome while ensuring the medical office environment runs smoothly and efficiently, then a medical front office assistant job would be the right fit for you.​

The Medical Front Office program has its own admissions process, timeline and requirements. Visit the School of Health Sciences Information Packets and Sessions page to view the Medical Front Office information packets.

Find Out More About Dallas College

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School of Health Sciences

Dallas College

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1Length of time is based on catalog degree plans. Prerequisites may be required, which are not included in this estimate. For most programs, full-time student status is assumed, a minimum of 12 credit hours per semester.

2Cost for credit courses is based on tuition rates for program hours for Dallas County residents. The price of most required learning materials (books, software, supplies, etc.) is included with the price of tuition. Certain programs may have additional costs above the standard tuition. Continuing Education and Ed2Go courses may vary by program. Please review the Area of Study Overview and/or the Health Information Packets for additional costs and details. Visit our Paying for College site to learn more about cost, financial aid, scholarships and more.

3Each location offers a unique combination of certificate and degree options. Not all degree and certificate offerings are available for admission/start at all campuses every semester.

4A portion of Lightcast’s data comes from O*NET Online by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Lightcast has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.

Updated June 25, 2026