FAQs for Parents

As parents and guardians you may not have all the answers to every single question.​

However, as long as you continue to encourage and reinforce the importance o​​f connecting students to the resources Dallas College provides, you are taking a step in the right direction!

How can I help my son or daughter succeed in college?

  • Be their strongest cheerleader.
  • Let your student know how proud you are that he or she is in college.
  • This is a time of personal, as well as academic, growth.
  • College is a transition into adult life and adult responsibilities.
  • Listen to their questions and concerns.
  • Ask how things are going.
  • Encourage your student to talk with instructors and advisors when difficulties arise.
  • Let your son or daughter know that you are there for them.

Learn about getting help for:

Choosing Majors and Classes

Your student’s success coach (advisor) will assist him or her in selecting a degree plan and courses for each semester. Success coaching (advising) is a free service offered at each of the campuses. Encourage your student to take advantage of the services offered by success coaches (advisors).

In high school, your student most likely had a counselor that assisted with class selection and other academic issues.

In college, academic advisors play a similar role. Your student will meet with an academic advisor to select a degree plan and enroll in classes each semester.

Academic advisors also assist students with other academic concerns such as transferring to a university or concerns about grades. Because college students are considered adults, the academic advisor will not tell your student what to do or make decisions for him or her. Instead, advisors provide information and guidance, allowing students to make their own decisions.

Each of the campuses of Dallas College has a Success Coaching (Advising) Center. Each campus also has mental health counselors available to students. Success coaching (advising) and counseling services are free of charge to all Dallas College students.

You are always welcome to contact any Dallas College staff or faculty member with questions or concerns. However, Dallas College staff and faculty can only provide limited information to parents due to FERPA privacy requirements.

Even if a student is under the age of 18, as a college student, his or her information cannot be released without the student’s written consent. We understand that this may be a change from the high school environment. The campuses of Dallas College are public higher education institutions and therefore bound by the Texas Public Information Act and the Family Education Rights and Privacy Act (FERPA).

Students can consent to allow their parents or guardians access to their educational information by signing a FERPA consent form. 

As your student transitions into the adult world, keeping lines of communication open is important. When you have questions or concerns, please talk to your student about how to best handle those concerns.

For additional information, please see the Dallas College Privacy and Security Commitment.

Supporting Students With Their Coursework

Student Safety, Services and Campus Life

In an effort to share consistent communication we encourage students to sign up for the Dallas College Emergency Alert System through eConnect. Students are able to receive text and email alerts in the event of Dallas College emergencies or campus closing announcements.

Students may also add their parent or guardian to the alert system, so that you both are well informed. Information will be updated on the college website main page.

No, we do not have housing for students.

If your family is experiencing difficulty with housing stability, please contact the Dallas College Student Care Coordinators at 972-669-6400. Student Care Coordinators can provide referrals for housing and other social service needs.

Each of the colleges offers a variety of clubs and activities, including:

  • Student government
  • Honors societies
  • And special interest organizations.

Each campus also has sports teams that your student can join. Activity and sports offerings vary between locations. Please visit your campus’s Student Life Office for additional information. Studies have shown that students who participate in campus activities have higher grades and are more likely to finish college.

It is also a great way to make new friends, so encourage your student to join at least one team, club or organization on campus.

Faculty may not share academic progress with someone other than the college student due to The Family Educational Rights and Privacy Act of 1974 (FERPA) privacy rules.

If you want to know how your son or daughter is doing in classes, we encourage you to speak directly with him or her. Your student is a key part of the communication process. In your talk:

  • Ask your student to get their course syllabus. The syllabus includes a list of all assignments, course requirements, grading scales and test dates. Discuss how your student has done on completed assignments and how her or she is preparing for future assignments.
  • Ask your student to maintain regular contact with the professor. Discuss what steps your student has taken to communicate with the professor, including whether the student has emailed or gone to the professor’s office hours to discuss the class. Help your son or daughter think of the right questions to ask his or her professor.
  • Ask your student to walk you through eCampus, which is where all assignment grades are viewable for each course. You both will gain an understanding of eCampus, which may help answer any questions either of you have about your student’s academic performance or grades.

Each campus has a Accessibility Services Office that offers accommodations for students with disabilities, accessibility needs or special requirements. Services are coordinated to fit individual needs and may include sign language interpreting, computer-aided real-time translation (CART) services and use of assistive technology, among many other services.

Students requesting services are responsible for providing current educational or psychological/medical documentation from a qualified professional verifying disability and need for services. New students are encouraged to contact the Accessibility Services Office at least one month before classes begin.

Students with disabilities attending college have a right to appeal decisions concerning physical and academic accommodations by submitting a written petition to the designated Americans with Disabilities Act (ADA) coordinator.

For more information, contact the Accessibility Services Office at your campus.

All of this talk about education has piqued my interest. I am interested in pursuing a certification or degree. How much does college cost?

Awesome, we would love to support your personal and professional goals.

Every college/university – in Texas and nationwide – has different costs depending on degrees and services offered. We strongly encourage you to connect with a college and meet with an academic advisor, who can answer your individual questions. At Dallas College, we pride ourselves in providing a high quality and affordable education.

Learn more about tuition and financial aid. Stop by the nearest campus of Dallas College and see what we have to offer.