Learn about the
payment plans for credit classes that let you pay your tuition in installments.
Dallas College accepts the following methods of payment:
- Money orders
- Bank debit cards
We accept MasterCard, Visa, Discover and American Express credit cards.
All personal checks must be issued in the state of Texas and include a valid driver’s license number, date of birth and the daytime phone number of the person signing the check.
Disbursements and Refunds
Refunds and disbursements are handled differently depending on whether you are a credit student or a continuing education student.
Need to petition for an exception to the refund policy?
A student may appeal a refund decision to the refund petitions committee at Dallas College in accordance with the following:
- Refund petitions, accompanied by an explanation of any extenuating circumstances, shall be submitted to the refund petitions committee on the campus.
- If the petition is approved by the committee, the student shall be notified and shall receive a refund of tuition and fees according to the appropriate schedules in this policy.
- A student must submit a request for refund before the end of the semester or summer session for which the refund is requested, otherwise the request is barred.
Dallas College Tuition Refund Petition
Does the Cashiers’ Office provide change?
We only provide change as part of an actual transaction with the cashier’s office. We cannot exchange larger bills for smaller ones, example exchanging a $10 bill for 10 $1 bills.
Is Apple Pay or Google Pay Accepted?
How to submit a Run Bill request for a student’s account?
Can the Cashier’s Office change a student’s residency?
No. Student’s residency must be changed in the Admissions’ Office.
Does the cashier have access to look up a student’s financial aid?
No. Students must contact the Financial Aid Office for any financial aid related matters or questions.
Can the cashier assist students with a sponsored billing issue?
Students can contact Sponsored Billing at
SponsoredBilling@DallasCollege.edu for any issues or questions. The cashiers are able to accept the voucher if the student is registered and we have the student phone number; we will then forward to Sponsored Billing directly.
Can the cashier set up an automatic payment for a payment plan?
No. Students need to set it up themselves online.
Can the cashier delete a scheduled payment (automatic payment) for a payment plan?
Can the cashier waive my $10 late fee on a payment plan?
No, we cannot. Late fees are initially explained on the payment plan agreement when enrolling in a payment plan.
Can the cashier reprint the payment plan agreement plan if I lost it?
Yes. Students can also view their registration summary and agreement through eConnect.
Can the cashier set up an eRefund method for students?
No. Students must set up the preferred eRefund method to receive their refund. Direct deposit is strongly encouraged.
I paid with cash. Can I get a cash refund?
No. We are unable to provide cash refunds of any kind. All cash or check payment refunds must be processed through eRefunds.
Can the cashier answer the refund details for when the refund was issued to a student, or which address the student’s refund check was mailed to?
Who can remove my tuition block from Dual Credit, RCHS or ECHS program?
You need to contact program advisors to discuss removing your block.
Can a cashier reinstate me in a dropped course?
No. If the class has not started yet (and is not full) you can re-register directly on eConnect or with the advising department. If the class has started, you’ll have to go through the reinstatement process with the admissions department.
How can I make a payment or set up a payment plan online myself?
Can a cashier drop me from my courses?
No. We cannot drop you from your courses. To drop a course, you can either do so directly on eConnect or with an advisor. Be sure to review the drop policy in detail.
Can I make a partial payment and still continue with my classes?
No. Making a partial payment will result in the risk of being dropped. You will have to either pay your tuition in full or set up a payment plan.
Can I choose when to make my payments?
No. Installment dates are generated. They are the same for all students across the board, depending on the time period of the payment plan enrollment.
Can I have an extension on my installment payments?
No. All installments will be subject to a $10 late fee if not paid in full by the due date on the initial payment plan enrollment.
Will I receive a notification when my payment is due?
Please ensure that you review the payment due dates at the time of payment plan enrollment. We do send out courtesy reminders via email to the email listed in eConnect. Please ensure that you always keep your email address current.
Are there any tuition discounts?
No, we don’t have any tuition discounts. We have several programs available across the campus such as financial aid, VA assistance, senior waivers, etc. But those will all need to go outside of our department to be processed.
Can I get financial aid?
The cashiers will be unable to assist you with applying for financial aid. All inquiries will need to go through the Financial Aid Office directly. They can be reached at
If I pay for a TSI test because I think I need to take it but find out that I don't, will I be able to get a refund?
No, TSI tests are non-refundable. Students will need to verify with their success coach that the test is needed prior to making a payment.
If I pay for a test and do not pass, can I get a refund?
No refunds are issued for any test if the score is unsatisfactory.
Can I have a refund for my payment plan setup fee?
No, payment plan setup fees are non-refundable.
I have a question about my scholarship. Can a cashier assist me?
No, please contact Financial Aid for scholarship related questions.