Page Content Call or Email Us General Cashier's Office Number: 214-860-2274 (214-860-CASH) Email Cashier's Office: Cashiers@DallasCollege.edu Cashier's Office Hours: Mon.-Fri. 8 a.m. to 5 p.m. On this page: Where To Pay When To Pay How To Pay Cashier's Office FAQs Where To Pay You can make payments and pay your bill online via our online TouchNet Payment Center. To access TouchNet: Visit eConnect, select the Credit Students or CE Students Menu and then select TouchNet Payment Center under the Payment and Disbursements heading. Call the General Cashier's Office number at 214-860-2274 (214-860-CASH) or email the Cashier's Team at Cashiers@DallasCollege.edu. If you prefer to make a payment face-to-face, you can visit your nearest campus Cashier's Office for more information or to speak with someone about paying for college. Brookhaven Cashier's Office Visit Us Building S, S-060 Brookhaven3939 Valley View Lane Farmers Branch, TX 75244 Mailing Address Attn: Cashier's Office3939 Valley View Lane Farmers Branch, TX 75244 Cashier's Office Hours Mon-Fri: 8 a.m. - 5 p.m. Cedar Valley Cashier's Office Visit Us Building A, A-101 Cedar Valley 3030 N. Dallas Ave. Lancaster, TX 75134 Mailing Address Attn: Cashier's Office3030 N. Dallas Ave. Lancaster, TX 75134 Cashier's Office Hours Mon-Fri: 8 a.m. - 5 p.m. Eastfield Cashier's Office Visit Us C Building, C-126 Eastfield 3737 Motley Drive Mesquite, TX 75150 Mailing Address Attn: Cashier's Office3737 Motley Drive Mesquite, TX 75150 Cashier's Office Hours Mon-Fri: 8 a.m. - 5 p.m. El Centro Cashier's Office Visit Us Building A, A244 El Centro 801 Main St. Dallas, TX 75202 Mailing Address Attn: Cashier's Office801 Main St. Dallas, TX 75202 Cashier's Office Hours Mon-Fri: 8 a.m. - 5 p.m. Mountain View Cashier's Office Visit Us Building S, S-2090 Mountain View 4849 W. Illinois Ave. Dallas, TX 75211 Mailing Address Attn: Cashier's Office 4849 W. Illinois Ave. Dallas, TX 75211 Cashier's Office Hours Mon-Fri: 8 a.m. - 5 p.m. North Lake Cashier's Office Visit Us Building A, A-416 North Lake 5001 N. MacArthur Blvd. Irving, TX 75038 Mailing Address Attn: Cashier's Office 5001 N. MacArthur Blvd. Irving, TX 75038 Cashier's Office Hours Mon-Fri: 8 a.m. - 5 p.m. Richland Cashier's Office Visit Us Thunderduck Hall, T-140 Richland 12800 Abrams RoadDallas, TX 75243 Mailing Address Attn: Cashier's Office 12800 Abrams RoadDallas, TX 75243 Cashier's Office Hours Mon-Fri: 8 a.m. - 5 p.m. When To Pay For Credit ClassesThere is a set tuition due date for Fall, Spring, Summer, Maymester and Wintermester classes. If you register after the due date, tuition is due by the course census date, which is listed on the academic calendar. If you register for Flex Term classes that begin on days other than start dates for the terms above, your tuition is due before the class starts.For Continuing Education ClassesTuition is due when you register. Spring 2023 Tuition Due Dates for Credit Classes Wintermester: Saturday, Dec. 10 Spring 16-week and first Spring eight-week session: Tuesday, Jan. 10 Second Spring eight-week session: Tuesday, March 7 How To Pay For Credit ClassesAfter you have completed the registration process, you can pay for classes in one of three ways: In person: You can pay in person at the Cashier's Office during normal business hours. Online: You can pay online with the TouchNet Payment Center, our secure online services, through the day of your payment due date (login required). By mail: You can pay by mail to the Cashier's Office. Your payment must be received by close of business on the payment due date.For Continuing Education ClassesSee the Continuing Education Registration page for information on how to pay for continuing education classes. Other Ways to Pay: Payment Plans Scholarships and Financial Aid Work Study Sponsorships Payment Plans Learn about the payment plans for credit classes that let you pay your tuition in installments. Payment Methods Dallas College accepts the following methods of payment: CashChecksMoney ordersBank debit cards We accept MasterCard, Visa, Discover and American Express credit cards. All personal checks must be issued in the state of Texas and include a valid driver’s license number, date of birth and the daytime phone number of the person signing the check. Disbursements and Refunds Refunds and disbursements are handled differently depending on whether you are a credit student or a continuing education student. Learn about refunds for credit students Learn about refunds for continuing education students Need to petition for an exception to the refund policy? A student may appeal a refund decision to the refund petitions committee at Dallas College in accordance with the following: Refund petitions, accompanied by an explanation of any extenuating circumstances, shall be submitted to the refund petitions committee on the campus.If the petition is approved by the committee, the student shall be notified and shall receive a refund of tuition and fees according to the appropriate schedules in this policy.A student must submit a request for refund before the end of the semester or summer session for which the refund is requested, otherwise the request is barred. Dallas College Tuition Refund Petition Cashier's Office FAQs Does the Cashiers’ Office provide change? We only provide change as part of an actual transaction with the cashier’s office. We cannot exchange larger bills for smaller ones, example exchanging a $10 bill for 10 $1 bills. Is Apple Pay or Google Pay Accepted? Not at this time. How to submit a Run Bill request for a student’s account? Submit request to the email box RunBill@DallasCollege.edu. Can the Cashier’s Office change a student’s residency? No. Student’s residency must be changed in the Admissions’ Office. Does the cashier have access to look up a student’s financial aid? No. Students must contact the Financial Aid Office for any financial aid related matters or questions. Can the cashier assist students with a sponsored billing issue? Sponsored billing or third-party sponsorship is when a company or organization agrees to pay for a portion or all of a students tuition. Students can contact Sponsored Billing at SponsoredBilling@DallasCollege.edu for any issues or questions. The cashiers are able to accept the voucher if the student is registered and we have the student phone number; we will then forward to Sponsored Billing directly. Learn more about sponsored billing. Can the cashier set up an automatic payment for a payment plan? No. Students need to set it up themselves online. Can the cashier delete a scheduled payment (automatic payment) for a payment plan? Yes. Students can email Cashiers@DallasCollege.edu to request that the cashiers delete a scheduled payment. Can the cashier waive my $10 late fee on a payment plan? No, we cannot. Late fees are initially explained on the payment plan agreement when enrolling in a payment plan. Can the cashier reprint the payment plan agreement plan if I lost it? Yes. Students can also view their registration summary and agreement through eConnect. Can the cashier set up an eRefund method for students? No. Students must set up the preferred eRefund method to receive their refund. Direct deposit is strongly encouraged. I paid with cash. Can I get a cash refund? No. We are unable to provide cash refunds of any kind. All cash or check payment refunds must be processed through eRefunds. Can the cashier answer the refund details for when the refund was issued to a student, or which address the student’s refund check was mailed to? Yes. Who can remove my tuition block from Dual Credit, RCHS or ECHS program? You need to contact program advisors to discuss removing your block. Can a cashier reinstate me in a dropped course? No. If the class has not started yet (and is not full) you can re-register directly on eConnect or with the advising department. If the class has started, you’ll have to go through the reinstatement process with the admissions department. How can I make a payment or set up a payment plan online myself? Via TouchNet. Can a cashier drop me from my courses? No. We cannot drop you from your courses. To drop a course, you can either do so directly on eConnect or with an advisor. Be sure to review the drop policy in detail. Can I make a partial payment and still continue with my classes? No. Making a partial payment will result in the risk of being dropped. You will have to either pay your tuition in full or set up a payment plan. Can I choose when to make my payments? No. Installment dates are generated. They are the same for all students across the board, depending on the time period of the payment plan enrollment. Can I have an extension on my installment payments? No. All installments will be subject to a $10 late fee if not paid in full by the due date on the initial payment plan enrollment. Will I receive a notification when my payment is due? Please ensure that you review the payment due dates at the time of payment plan enrollment. We do send out courtesy reminders via email to the email listed in eConnect. Please ensure that you always keep your email address current. Are there any tuition discounts? No, we don’t have any tuition discounts. We have several programs available across the campus such as financial aid, VA assistance, senior waivers, etc. But those will all need to go outside of our department to be processed. Can I get financial aid? The cashiers will be unable to assist you with applying for financial aid. All inquiries will need to go through the Financial Aid Office directly. They can be reached at FinancialAid@DallasCollege.edu. If I pay for a TSI test because I think I need to take it but find out that I don't, will I be able to get a refund? No, TSI tests are non-refundable. Students will need to verify with their success coach that the test is needed prior to making a payment. If I pay for a test and do not pass, can I get a refund? No refunds are issued for any test if the score is unsatisfactory. Can I have a refund for my payment plan setup fee? No, payment plan setup fees are non-refundable. I have a question about my scholarship. Can a cashier assist me? No, please contact Financial Aid for scholarship related questions. Visit the Financial Aid website for hours and contact information, including online help sessions. Why should I setup direct deposit? If direct deposit is not setup, the system will default to mailing a paper check. Disbursement checks will be mailed to your local address if you are not enrolled in direct deposit. Please keep your address current by visiting admissions on campus or email Admissions@DallasCollege.edu to ensure your check is mailed to the correct address. How can I verify the status of my refund? After refunds have been disbursed, students can check eRefunds for a status on their refund. How can I verify where and how my refund is sent? For any questions about to which address a check was mailed, or to which account a direct deposit was made, students can contact the Cashier’s office at 214-860-2274 or email Cashiers@DallasCollege.edu. What if I set up direct deposit incorrectly? If a direct deposit was made to an incorrect account, students should call Heartland ECSI (844-700-0134) and ask for a correction to their account number. This must be done within 30 days. How can I get a disbursement check reissued? If a check was mailed to an incorrect address, or if a student has not received a check after ten days, students should contact their campus cashier's office. A void and reissue of the check can be processed 14 days after the original refund date. A third party, non-refundable expedite fee of $20 will be charged for each void and reissue. This fee cannot be waived. Can the cashier waive the $20 void and reissue fee? No, we cannot. This fee is charged by a third party and is an expedite fee. If the student does not want to pay the non-refundable expedite fee of $20, then the student can wait for the refund money to be returned to the college once it is routed through the postal system and returned undeliverable. Upon receiving the refund, the void and reissue can be requested free of charge. I can not access my account to make a payment or setup a payment plan online, what should I do? Please be sure to use Google Chrome as your primary web browser and access Incognito mode by selecting "CTRL+SHIFT+N" for a much smoother user experience. Once on incognito mode, proceed to eConnect and locate the TouchNet payment center. The site will prompt you to sign in using your username and password. Your credentials are as follows: Username: e[your seven digit student ID number]@student.dcccd.edu Password: same as eConect password