Case Management Studio

Connect. Advance. Transform.

Case Management Forum 2026: Advancing Economic Mobility

Join Dallas College’s Case Management STUDIO for the 2026 Case Management Forum, a one-day professional learning experience designed for case management and human services professionals committed to advancing economic mobility.

Tuesday, June 30, 2026
8 a.m. to 4 p.m.
Richland Campus, 12800 Abrams Road, Dallas TX 75243

Case Management Studio (CMS) at Dallas College is a dedicated learning and development hub that aims to strengthen the skills, knowledge and practices of case management professionals. We offer comprehensive training, case management credentials and opportunities for peer collaboration and thought partnership.

The studio offers:

Practical skill-building
Shared learning
Peer connection

Forums and convenings
Subject matter expertise across case management fields

Credentials and microcredentials
Structured pathways for growth
Digital badges for professional learning

Who We Are

Origins and Purpose

Case Management Studio at Dallas College is a dedicated learning and professional development hub, established to train case management professionals with the skills, knowledge and practices needed to deliver high-quality and comprehensive support and service.

Thanks to early financial gifts from The Addy Foundation, the Harold Simmons Foundation and the McKesson Foundation, Dallas College entered the initial phase of research and exploration in 2023, identifying case management standards, competencies and training needs regionally and nationally. Launching officially in 2024 with the hiring of the executive director, the studio initially supported the professional development of Dallas College’s success coaches, case managers and other student care staff who support our students on the path to success.

Starting in Summer 2026, Case Management Studio’s offerings and learning programs are available to any case management professional who wants to become certified in their field or increase their knowledge in current, relevant case management practices.

Launch Timeline

CMS was developed through a phased, multiyear approach. Each phase reflects a progression from research and planning to implementation, assessment and regional leadership in case management training.

Phase 1: Research and Exploration

Spring–Fall 2023

Explore existing regional and national models for case management.
Assess the need for holistic case management training and shared standards.
Engage stakeholders and secure early funding.

Phase 2: Planning and Development

Spring–Fall 2024

Hire and onboard an executive director.
Establish institutional partnerships and an advisory council.
Develop case management standards, curriculum and program components.

Phase 3: Implementation

Spring–Fall 2025

Expand staff, including a senior manager and instructional coordinator.
Launch an internal advisory committee of case management professionals.
Complete the first case management cohort experience.
Launch case management training and workshops for Dallas College case managers.

Phase 4: Assessment and Expansion

Spring–Fall 2026

Offer credentials and certification for case management professionals.
Host the inaugural Case Management Forum, open to the public.
Hire additional full-time staff.
Develop microcredentials and digital badges aligned with case management standards.

Phase 5: Expansion and Systems Impact

Spring–Fall 2027

Expand offerings in specialized case management practices.
Establish a physical studio space to support continued community training.
Serve as a regional and national training hub for case management.

Our Staff

Kristi Flanders

Executive Director
Student Success SRAVC

214-378-1755
Email Kristi Flanders

Jeremiah Stinnett

Senior Manager
Student Success

972-860-4807
Email Jeremiah Stinnett

Deborah Carey

Coordinator
Case Management Studio

972-860-7867
Email Deborah Carey

Our Teaching Philosophy

Case Management Studio is committed to:

Grounding Our Work in Relevance

Meeting real needs with solutions that matter. Every training, tool and strategy is rooted in the challenges case managers face in their daily work, ensuring skills can be applied immediately and effectively.

Practicing With Purpose

Sharing proven tools, frameworks and strategies designed for real-world applications. Grounded in experience and built for action, our methods enable professionals to respond with confidence and care.

Building Collective Capacity

Recognizing that, while individual excellence is essential, shared excellence is where lasting impact happens. When case managers are well-equipped and connected, individuals and families benefit from stronger, more sustainable systems of support.

Being Context-Conscious

Preparing professionals to adapt their knowledge and skills across varied environments, populations and community systems to ensure effectiveness in any setting.

What We Offer

Case Management Studio offers professional learning experiences designed to support case management practice across higher education and related sectors.

Cohort Experience (coming soon)

A one-day, in-person convening on June 30, 2026. The forum brings case management professionals together to learn from experts, exchange ideas and build meaningful connections across education and nonprofit sectors. Expect practical insights, shared learning and time to connect with others doing this work.

Short, focused learning experiences that build skill and credibility in specific areas of case management. Our first digital badge centers on Case Management for Economic Mobility, with an emphasis on career and workforce pathways, college navigation, housing stability, financial support and child care access. Badges are designed to be practical, flexible and immediately applicable.

Half-day and full-day training sessions designed around your team’s needs. We work with you to curate workshops that strengthen practice, build shared understanding and address real challenges your staff are facing — whether that’s integrated support, coordination or skill-building in specific areas of case management.

Who Case Management Studio is for:

Individuals: Case managers, advocates, client coordinators, family specialists and similar person-centered roles working across education or nonprofit sectors
Institutions seeking to strengthen coordinated support systems internally

Interested in future Case Management Studio offerings, events and training opportunities? Receive updates as new cohorts, forums and learning experiences become available.

Join Our Interest List

Why It Matters

Nonclinical case management is not just in demand — it’s rapidly emerging in new sectors and communities where coordinated support has not traditionally existed. From education to workforce programs, there is a growing need for professionals who can navigate complex systems, connect people to the right resources and improve outcomes.

Case Management and the Labor Market

According to the U.S. Bureau of Labor Statistics, case management roles are projected to grow 9%, almost twice the average of other fields.
In Texas, job opportunities in social and community service management are projected to grow over 22%.
Nationally, an estimated 313,000 jobs will be added per year for community and social service occupations.

Our Impact

CMS measures impact through participant feedback, learning outcomes and applied practice. Early results from the Fall 2025 Case Management and Integrated Support (CMIS) Cohort highlight strong engagement, skill development and professional confidence among participants.

Fall 2025 Case Management and Integrated Support Cohort

46 attendees
32 hours of in-person, hands-on training
95% of attendees reported being satisfied or extremely satisfied with their cohort experience, citing increased confidence, practical skill-building and tools they can immediately apply to their work.
70% of attendees reported a significant increase in case management knowledge and skills; 24% reported a moderate increase.

What They Are Saying

“Case Management Studio has provided a safe and engaging space to reflect, practice and grow as a professional.”

“The learning has been top notch and thought-provoking.”

“As a case manager, this experience made me feel seen.”

“This was very worthwhile for my role. It gave me the opportunity to learn more about the resources available to those we serve.”

Updated May 1, 2026