Student Experience: Eileen Jahn, CPS/CAP

“I really enjoyed my experience in the program. As an adult attending college for the first time, I felt very comfortable and not overwhelmed with a big campus atmosphere. I also felt very fortunate to have Pat Byars as an instructor, as she was able to help me find the right courses to take in order for me to meet my goal of achieving my degree. She was very instrumental in my finding out about the International Association for Administrative Professionals (IAAP), which in turn led me to my CPS/CAP (Certified Professional Secretary/Certified Administrative Professional) certification. Had she not taken the time that she does with her students, I might not be where I am today. 

“As a result of my course of study, I moved from a position as staff accountant into the position of executive assistant. In June 2006, I was awarded my CPS (Certified Professional Secretary) certification. In 2007 I sat for the CAP (Certified Administrative Professional) exam and after passing was awarded my CAP certification.”

Eileen Jahn earned a BOSS - Administrative Assistant associate degree, as well as several certificates: Business Administration - Business Trainee I, II and III; Office Technology Administrative Support, Office Assistant and Software Application Specialist; and Accounting Clerk and Assistant.

As executive assistant to the chief information officer, chief financial officer and controller in her company, she oversees the company’s fleet of vehicles, including purchasing new vehicles and maintaining insurance and registration; assists with maintaining the company’s inventory of cellphones and Blackberrys, maintaining corporate office copiers and ordering office supplies, processes insurance claims in addition to assisting all executives as requested.


Read More

A student with a red jacket poses for a photo in a downtown setting

Stephanie Gutierrez

Culinary Student
“At El Centro’s Culinary and Hospitality Institute, I’m learning how to plan a menu and use time management in the kitchen. Now with SkillsUSA, it’s teaching me to get where I want to go.”
Culinary and Pastry Arts
Albert Pantoja

Albert Pantoja III

Senior Accountant American Home Mortgage Servicing
“My experience was really good; I learned a lot about different types of loans, underwriting and loan origination. The program gave us a broad overview from the get-go. I didn’t have any previous experience in mortgage banking at all, so it really helped me to prepare for changing jobs into the industry.”
Banking and Finance
Tammy White

Tammy White

Project Manager Verizon Telecom
“The most important thing I learned in my education was a sense of accomplishment and purpose, and that nothing is impossible as long as I am willing to expend the effort to reach my goals. I have been promoted a number of times in recent years, into positions of more and more responsibility as a direct result of my education.”
Business, Business and Management
Susan Flynn

Susan Flynn

Kroger Associate
“I loved it so much that I am planning to continue my education to obtain my associate degree.”
Business and Management
Eileen Jahn
Eileen Jahn, CPS/CAP
Executive Assistant Mattress Giant

Business
School of Business, Hospitality and Global Trade
Updated July 28, 2026