Student Experience: Eileen Jahn, CPS/CAP

“I really enjoyed my experience in the program. As an adult attending college for the first time, I felt very comfortable and not overwhelmed with a big campus atmosphere. I also felt very fortunate to have Pat Byars as an instructor, as she was able to help me find the right courses to take in order for me to meet my goal of achieving my degree. She was very instrumental in my finding out about the International Association for Administrative Professionals (IAAP), which in turn led me to my CPS/CAP (Certified Professional Secretary/Certified Administrative Professional) certification. Had she not taken the time that she does with her students, I might not be where I am today. 

“As a result of my course of study, I moved from a position as staff accountant into the position of executive assistant. In June 2006, I was awarded my CPS (Certified Professional Secretary) certification. In 2007 I sat for the CAP (Certified Administrative Professional) exam and after passing was awarded my CAP certification.”

Eileen Jahn earned a BOSS - Administrative Assistant associate degree, as well as several certificates: Business Administration - Business Trainee I, II and III; Office Technology Administrative Support, Office Assistant and Software Application Specialist; and Accounting Clerk and Assistant.

As executive assistant to the chief information officer, chief financial officer and controller in her company, she oversees the company’s fleet of vehicles, including purchasing new vehicles and maintaining insurance and registration; assists with maintaining the company’s inventory of cellphones and Blackberrys, maintaining corporate office copiers and ordering office supplies, processes insurance claims in addition to assisting all executives as requested.


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Ngoc Trinh

Ngoc Trinh

Research Product Development Chef PepsiCo Global Foods and Frito Lay North America
“The culinary program had a blend of professors, ranging from those with decades of experience in the industry to military backgrounds to science backgrounds. They had such a wealth of knowledge, which really translated for me into this deep knowledge for foods and flavors and science. If I had not pursued this education, I wouldn’t be where I am today.”
Culinary and Pastry Arts

Pat Sykes

Director H&R Block Premium
“The on-the-job applications drew the positive attention of my boss and enhanced my performance in the workplace. The Management Program helped develop the skill sets necessary to lead and coach others.”
Business and Management
Tamera Nalls

Tamera Nalls

Real Estate Professional Keller Williams Urban Dallas/Keller Williams Luxury International
“The Dallas College Real Estate program prepared me for real-life work because the faculty are all industry professionals. They did not just talk; they all walked the walk.”
Real Estate
Josephine Maduagwu

Josephine Maduagwu

Real Estate Broker John Rob Real Estate Group
“As a student, being able to have access to professors who were knowledgeable and actually worked in the field was a rewarding experience in many ways. The opportunity to work alongside classmates and/or adjunct faculty was the best part of the Dallas College experience.”
Real Estate
Eileen Jahn
Eileen Jahn, CPS/CAP
Executive Assistant Mattress Giant

Business
School of Business, Hospitality and Global Trade
Updated September 10, 2026