Delve into the world of personal computer support and gain hands-on experience in installing hardware and software, diagnosing and resolving user issues, and delivering expert technical support across diverse systems, preparing you for success in the ever-evolving IT field.
PC Support at a Glance
Dallas College offers many different ways to reach your career goals. Whether you want to jump into the workforce quickly or spend more time building advanced skills, we have the programs that fit your needs and timeline.
Certificate Programs
Estimated total tuition cost2:
$891-$4,320
Estimated time to complete1:
4 months-8 months
- Brookhaven
- Cedar Valley
- Eastfield
- El Centro
- Mountain View
- North Lake
- Richland3
Associate Degrees
Estimated total tuition cost2:
$5,940
Estimated time to complete1:
2 years
- Brookhaven
- Cedar Valley
- Eastfield
- El Centro
- Mountain View
- North Lake
- Richland3
Which Degrees and Certificates are Right for Me?
Workforce Training
Dallas College offers fast, flexible credentials designed with local employers to help you quickly start or advance your career.
Estimated tuition total: $2,195 for in-county residents
Estimated time to completion: 6 months for full-time students
Estimated tuition total: $3,600 for in-county residents
Estimated time to completion: 4 months for full-time students
Estimated tuition total: $2,160 for in-county residents
Estimated time to completion: 2 months for full-time students
Estimated tuition total: $4,320 for in-county residents
Estimated time to completion: 4 months for full-time students
Estimated tuition total: $4,320 for in-county residents
Estimated time to completion: 4 months for full-time students
Can I Get a Job?
Dallas College offers a variety of certificates and degrees to help you gain the skills you need to start working right away.
- These credentials are often considered Career and Technical Education (CTE).
- These credentials are established with the assistance and cooperation of representatives from local business, to meet local and regional employment needs.
- Higher-level certificates and degrees will typically lead to a higher salary in the workforce.
- Workforce (CE) certificates can often be completed faster than traditional credit certificates but typically do not offer college credit.
- Level 1, Level 2, Enhanced Skills certificates and others offer college credit and are often stackable to help you build skills as you work toward an associate degree.
- Workforce credentials may give you college credit at Dallas College, but they may not transfer to other colleges or universities.
If you're unsure if this is the right path for you, you can talk to a pathway specialist for advice.
Pathway Specialist
- 972-669-6400
- PathwaySuccess@DallasCollege.edu
Credit Certificates
Dallas College offers credit certificates that provide focused, career-ready skills recognized by employers.
Estimated tuition total: $891 for in-county residents
Estimated time to completion: 8 months for full-time students
Estimated tuition total: $891 for in-county residents
Estimated time to completion: 8 months for full-time students
Learn more about Google IT Professional Occupational Skills Award
Estimated tuition total: $1,782 for in-county residents
Estimated time to completion: 8 months for full-time students
Learn more about Help Desk/User Support Technician Certificate
Estimated tuition total: $1,782 for in-county residents
Estimated time to completion: 8 months for full-time students
Learn more about Information Systems Administration Foundations Certificate
Can I Get a Job?
Dallas College offers a variety of certificates and degrees to help you gain the skills you need to start working right away.
- These credentials are often considered Career and Technical Education (CTE).
- These credentials are established with the assistance and cooperation of representatives from local business, to meet local and regional employment needs.
- Higher-level certificates and degrees will typically lead to a higher salary in the workforce.
- Workforce (CE) certificates can often be completed faster than traditional credit certificates but typically do not offer college credit.
- Level 1, Level 2, Enhanced Skills certificates and others offer college credit and are often stackable to help you build skills as you work toward an associate degree.
- Workforce credentials may give you college credit at Dallas College, but they may not transfer to other colleges or universities.
If you're unsure if this is the right path for you, you can talk to a pathway specialist for advice.
Pathway Specialist
- 972-669-6400
- PathwaySuccess@DallasCollege.edu
Associate Degrees
Dallas College's associate degrees provide a strong academic foundation for career entry or transfer to a four-year institution.
Estimated tuition total: $5,940 for in-county residents
Estimated time to completion: 2 years for full-time students
Can I Transfer?
Our Associate of Applied Science degrees and certificates may not fully transfer to a four-year college or university.
- If your goal is to transfer, you may want to explore our Core Curriculum and Transfer Pathways.
- You may also want to explore a transfer degree, like an Associate of Arts or Associate of Science.
- The classes you take will count towards a bachelor's degree and are designed to be accepted by any public college or university in Texas.
If you're not sure if this is the right choice for you, you can talk to a Pathway Specialist for guidance.
Pathway Specialist
- 972-669-6400
- PathwaySuccess@DallasCollege.edu
Questions About Degrees and Certificates?
We know applying to college can be confusing. If you are not yet a Dallas College student, you have a whole team of recruitment coaches to help guide you through programs and the enrollment process.
Current students, contact your success coach (advisor) who can answer any questions you have about PC Support programs and your degree and certificate options.
Contact a Recruitment Coach
What Can I Earn? Will There Be Plenty of Jobs?
Build the skills to troubleshoot computer problems and patiently help people fix them, and you’ll be in demand by a wide range of employers. Check out a few of the incredible career opportunities you’ll be ready for. Your future starts here!
Computer Network Architects
Median Salary
Job Openings
Projected Outlook
Top Skills:
- Critical Thinking
- Reading Comprehension
- Complex Problem Solving
- Systems Evaluation
- Programming
- Judgment and Decision Making
- Systems Analysis
- Active Listening
- Writing
- Speaking
Computer Network Support Specialists
Median Salary
Job Openings
Projected Outlook
Top Skills:
- Critical Thinking
- Active Listening
- Reading Comprehension
- Judgment and Decision Making
- Monitoring
- Speaking
- Active Learning
- Complex Problem Solving
- Systems Analysis
- Troubleshooting
Computer User Support Specialists
Median Salary
Job Openings
Projected Outlook
Top Skills:
- Reading Comprehension
- Active Listening
- Speaking
- Critical Thinking
- Complex Problem Solving
- Writing
- Judgment and Decision Making
- Active Learning
- Learning Strategies
- Service Orientation
Security Management Specialists
Median Salary
Job Openings
Projected Outlook
Top Skills:
- Reading Comprehension
- Judgment and Decision Making
- Systems Analysis
- Critical Thinking
- Systems Evaluation
- Complex Problem Solving
- Troubleshooting
- Active Listening
- Monitoring
- Programming
All jobs data gathered for Dallas/Fort Worth. Source: Dallas College Labor Market Intelligence and Lightcast4.
“I chose Dallas College since many of my friends and colleagues had attended and obtained their training and/or degrees from Dallas College, and their knowledge and skills were very well-respected. They also spoke highly of the quality of education and training they had received from Dallas College.” Read JohnThomas Reed's story.
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Find Out More About Dallas College
Sign up to receive additional information about Dallas College or call 972-669-6400.
School of Engineering, Technology, Mathematics and Sciences
- 972-238-6248
- AskETMS@dallascollege.edu
Dallas College
- 972-669-6400
- Text College to 214-978-6457
- StudentHelp@DallasCollege.edu
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1Length of time is based on catalog degree plans. Prerequisites may be required, which are not included in this estimate. For most programs, full-time student status is assumed, a minimum of 12 credit hours per semester.
2Cost for credit courses is based on tuition rates for program hours for Dallas County residents. The price of most required learning materials (books, software, supplies, etc.) is included with the price of tuition. Certain programs may have additional costs above the standard tuition. Continuing Education and Ed2Go courses may vary by program. Please review the Area of Study Overview and/or the Health Information Packets for additional costs and details. Visit our Paying for College site to learn more about cost, financial aid, scholarships and more.
3Each location offers a unique combination of certificate and degree options. Not all degree and certificate offerings are available for admission/start at all campuses every semester.
4A portion of Lightcast’s data comes from O*NET Online by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Lightcast has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.