Dallas College

Conflict Management


2 Certificates
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Would you like to learn critical negotiation and conflict resolution skills that will save your employer money, time and personnel problems? Are you interested in improving the quality of your interpersonal relationships? Consider our Conflict Management program. Conflict management and dispute resolution offer skills for nearly every career field and interpersonal arena.

Conflict Management at a Glance

Dallas College offers many different ways to reach your career goals. Whether you want to jump into the workforce quickly or spend more time building advanced skills, we have the programs that fit your needs and timeline.

Certificate Programs

Estimated total tuition cost2:

$1,881-$2,134

Estimated time to complete1:

8 months

  • El Centro
  • Online3

Which Degrees and Certificates are Right for Me?

Workforce Training

Dallas College offers fast, flexible credentials designed with local employers to help you quickly start or advance your career.

Can I Get a Job?

Dallas College offers a variety of certificates and degrees to help you gain the skills you need to start working right away.

  • These credentials are often considered Career and Technical Education (CTE).
  • These credentials are established with the assistance and cooperation of representatives from local business, to meet local and regional employment needs.
  • Higher-level certificates and degrees will typically lead to a higher salary in the workforce.
  • Workforce (CE) certificates can often be completed faster than traditional credit certificates but typically do not offer college credit.
  • Level 1, Level 2, Enhanced Skills certificates and others offer college credit and are often stackable to help you build skills as you work toward an associate degree.
  • Workforce credentials may give you college credit at Dallas College, but they may not transfer to other colleges or universities.

If you're unsure if this is the right path for you, you can talk to a pathway specialist for advice.

Pathway Specialist

Credit Certificates

Dallas College offers credit certificates that provide focused, career-ready skills recognized by employers.

Can I Get a Job?

Dallas College offers a variety of certificates and degrees to help you gain the skills you need to start working right away.

  • These credentials are often considered Career and Technical Education (CTE).
  • These credentials are established with the assistance and cooperation of representatives from local business, to meet local and regional employment needs.
  • Higher-level certificates and degrees will typically lead to a higher salary in the workforce.
  • Workforce (CE) certificates can often be completed faster than traditional credit certificates but typically do not offer college credit.
  • Level 1, Level 2, Enhanced Skills certificates and others offer college credit and are often stackable to help you build skills as you work toward an associate degree.
  • Workforce credentials may give you college credit at Dallas College, but they may not transfer to other colleges or universities.

If you're unsure if this is the right path for you, you can talk to a pathway specialist for advice.

Pathway Specialist

Questions About Degrees and Certificates?

We know applying to college can be confusing. If you are not yet a Dallas College student, you have a whole team of recruitment coaches to help guide you through programs and the enrollment process.

Current students, contact your success coach (advisor) who can answer any questions you have about Conflict Management programs and your degree and certificate options.

Contact a Recruitment Coach

What Can I Earn? Will There Be Plenty of Jobs?

The ability to help people resolve conflict productively will make you an in-demand employee just about anywhere. Check out a few of the incredible career opportunities you’ll be ready for. Your future starts here!

Arbitrators, Mediators, and Conciliatorsat work

Arbitrators, Mediators, and Conciliators

$24/hr

Median Salary

10

Job Openings

+11%

Projected Outlook

Top Skills:

  • Negotiation
  • Active Listening
  • Writing
  • Speaking
  • Reading Comprehension
  • Critical Thinking
  • Active Learning
  • Persuasion
  • Complex Problem Solving
  • Social Perceptiveness
Equal Opportunity Representatives and Officersat work

Equal Opportunity Representatives and Officers

$36/hr

Median Salary

1108

Job Openings

+13%

Projected Outlook

Top Skills:

  • Active Listening
  • Reading Comprehension
  • Critical Thinking
  • Speaking
  • Social Perceptiveness
  • Writing
  • Active Learning
  • Complex Problem Solving
  • Judgment and Decision Making
  • Monitoring
Human Resources Specialistsat work

Human Resources Specialists

$31/hr

Median Salary

3305

Job Openings

+16%

Projected Outlook

Top Skills:

  • Speaking
  • Reading Comprehension
  • Active Listening
  • Writing
  • Critical Thinking
  • Social Perceptiveness
  • Service Orientation
  • Judgment and Decision Making
  • Active Learning
  • Instructing
Social and Human Service Assistantsat work

Social and Human Service Assistants

$22/hr

Median Salary

615

Job Openings

+16%

Projected Outlook

Top Skills:

  • Speaking
  • Social Perceptiveness
  • Active Listening
  • Service Orientation
  • Reading Comprehension
  • Coordination
  • Critical Thinking
  • Writing
  • Monitoring
  • Persuasion

All jobs data gathered for Dallas/Fort Worth. Source: Dallas College Labor Market Intelligence and Lightcast4.

“I was already working on a master’s degree in alternative dispute resolution at SMU when I learned about El Centro’s program, where I earned a certificate in Family Mediation. I was thrilled to find out about their program because it was convenient and affordable. The program was well-designed, and the quality of instruction was excellent.” Read Roland Tay, M.D.'s story.
Roland Tay
Roland Tay, M.D.
Special Education Teacher, Naaman Forest High School, Garland Adjunct Faculty, Eastfield

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Earn College Credit for What you Already Know

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1Length of time is based on catalog degree plans. Prerequisites may be required, which are not included in this estimate. For most programs, full-time student status is assumed, a minimum of 12 credit hours per semester.

2Cost for credit courses is based on tuition rates for program hours for Dallas County residents. The price of most required learning materials (books, software, supplies, etc.) is included with the price of tuition. Certain programs may have additional costs above the standard tuition. Continuing Education and Ed2Go courses may vary by program. Please review the Area of Study Overview and/or the Health Information Packets for additional costs and details. Visit our Paying for College site to learn more about cost, financial aid, scholarships and more.

3Each location offers a unique combination of certificate and degree options. Not all degree and certificate offerings are available for admission/start at all campuses every semester.

4A portion of Lightcast’s data comes from O*NET Online by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Lightcast has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.

Updated June 25, 2026