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Quality Enhancement Plan (QEP)

A Smart Start First Year Experience Program

About the QEP

The Dallas College QEP focuses on a Smart Start First Year Experience Program, which provides students with the necessary tools, resources and experiences to ensure a successful first year in their academic journey. It is a formal five-year strategy focused on improving student learning outcomes and student success for first-time-in-college students.

Student Support for a Smart Start

Smart Start – First-Time College Students – Dallas College offers tools and resources to help first-time-in-college students be set up for success. 

Ascender Program – Ascender is a free learning community open to first year, first-time-in-college students 

Success Coaching – Formerly known as advisors, success coaches connect with students after they enroll at Dallas College to provide support and guidance. 

QEP Goals

  1. Increase first-time-in-college student academic success
  2. Increase first-time-in-college student engagement
  3. Increase first-time-in-college student career and academic planning 

QEP Components

  1. New Student Orientation
  2. First Year Experience Courses
  3. Math and English Early Interventions
  4. Quality Connections
  5. Frontloaded Career Consciousness

Timeline

  • Year Zero (FY24-25): Planning and piloting 
  • Years One and Two (FY25-27): QEP launch and rollout 
  • Years Three to Five (FY27-30): Scaling and refining

Smart Start Fast Facts – Year Zero (FY2024-2025)

  • 9,310 first-time-in-college students enrolled at Dallas College 
  • Increased first-time-in-college persistence to 78% 
  • 66+ employees identified to serve on the QEP implementation teams 
  • 49 in-person New Student Orientation sessions across all seven campuses 
  • 84.6% of first-time-in-college students met with a success coach 
  • 63.8% increase in New Student Orientation in-person attendance

More Information About Dallas College

History

Vision

Strategic Planning

Updated December 23, 2025