Customer Service Representative

Free earn and learn opportunity for young adults age 18-24 to work in a paid internship while earning a customer service certificate.

This program offers training designed to equip students with necessary skills to succeed in customer service, client service or call center positions. Students will complete the 16-week program while also getting job experience by working in a paid customer service-related internship with Dallas College.


Earn a Certificate

Get an edge in the service industry with a certificate in customer service.


Make $15.38/hr on average

Students in the program will earn $15.38/hour. Upon completion of the program, median salaries in the DFW area are $17.60/hour. 


Eligibility Requirements

Entrants to the program must be 18-24 years old, authorized to work in the United States and be a resident of Dallas County.

Ready to Start

This 16-week earn and learn training program begins Sept. 12, 2022. Class time is 1-4 p.m. Monday-Friday, and students have the option to work before class from 9 a.m.-noon or after class from 4:30-8:30 p.m. Monday-Friday. Students will be paid $15.38/hour for the time they are working. They are not paid during class time.

Training Locations

Dallas College Cedar Valley Campus
3030 N. Dallas Ave., Lancaster, TX 75134

View on Google Maps

Dallas College Mountain View Campus
4849 W. Illinois Ave., Dallas, TX 75211

View on Google Maps

Three Easy Steps to Begin

  1. Fill out the interest form by clicking the link below.
  2. After completing the interest form, someone will get in touch with you about the date, time and location of the required information session. You must attend the information session!
  3. Pick your training location — Cedar Valley Campus or Mountain View Campus — and begin your classes!

For more information and to connect with a staff member, please complete the interest form.