Step 2: Download the MFA App

Users will download the Authenticator app to their chosen verification device. (e.g., a tablet or phone).


Step 1:

Search for the Microsoft Authenticator app on your device’s App store.

MFA app: padlock, OPEN and ellipsis buttons

Step 2:

Download and install the app on the designated device.


Continue to Next Step


​​Get Help

If you run into any issues with setting up the multi-factor authentication feature, please:

Frequently Asked Questions

Is MFA mandatory? What services require MFA? What do I do if I get a new phone?

Read FAQs

Call Technical Support

  • Available 24/7
  • 972-669-6402
  • Dual Credit Students: 972-669-6555

Email the Service Desk