Join a Collaborate Ultra Session

​Tips for using Collaborate Ultra

  • Find a comfortable place with no distractions.
  • Join 5-10 minutes prior to the start of the session so that you will have time to troubleshoot any technical issues.
  • For the best sound quality, use a headset with a built‐in microphone.

Options for joining a session

There are several ways to join a Collaborate Ultra session:

If you need help with Collaborate Ultra, please contact the Student Service Desk:

Your instructor may send you a link to join the Collaborate Ultra session.

Step 1: Open the link in an internet browser. The supported browsers are Google Chrome, Firefox, Microsoft Edge and Safari.

Step 2: Underneath Type your name to join the session as a guest, type your first and last name. Then click Join Session.

Screenshot of the Collaborate Ultra Join Session screen. 

Step 3: Set up audio and video if you are prompted to do so.


Your instructor may also create a link within your eCampus course that will allow you to access Collaborate Ultra. When you login to eCampus, make sure you are using a supported browser (Google Chrome, Firefox, Microsoft Edge or Safari).

In the example below, an instructor has created a menu item called “Collaborate Ultra”. After clicking the menu link, students in this course can select a session to join.

Screenshot of an example eCampus course with the Collaborate Ultra link in the course menu highlighted. The Collaborate Ultra tool displays in the content area on the right and an example session is highlighted.  

Important: Not all eCampus courses have a Collaborate Ultra link, and the name and location of the link may vary between courses. Ask your instructor if you are not sure if you can access Collaborate Ultra in a particular eCampus course.

If this is your first time joining a session on this device, you may also be prompted to set up audio and video.


Your instructor may send dial-in information for a Collaborate Ultra session. If they do, you will have the option to call the number and enter the anonymous dial-in PIN (Personal Identification Number) sent to you. You will appear as an anonymous caller to other attendees in the session.

Check with your instructor to see if a dial-in option will be available.

Important: Up to 25 attendees can dial ​in to a session from a phone. Once the maximum number of dial-in attendees has been reached, no one else can call in.