Learn How to Use eConnect

To change your Dallas College Online Services Password, please do the following:

1. With a web browser, go to https://myapplications.microsoft.com.
2. This should lead you to the familiar Single Sign-On screen.
3. Login with your Online Services user ID and your current password.

(i.e. abc4321@dcccd.edu or e9876543@student.dcccd.edu)

4. From the “MyApps” page, choose your name or image in the upper right corner.

• A “pop up” menu should appear.

5. Next, select “Profile.”

6. On the profile page, select “Change password.”

7. On the “Change Password” screen, enter your old password and create a new password using the following password criteria below.

Dallas College Password Requirements

• Must be at least 12 characters long
• Must contain three of the following four components

• an uppercase letter between A-Z
• a lowercase letter between a-z
• a number between 0-9
• at least one of the following special characters

• . ` ~ ! # $ % * ( ) |

Note: Common phrases, spaces and other special characters are not supported.

8. Select the “submit” button.

9. After successfully changing your password, you will return to the profile page where you can sign out.

More information about how to change your online services password can be found on the Dallas College website.

If you have any questions or problems changing your password, please contact the Dallas College Technical Support Center at 1-866-374-7169.

To setup your account, please use the Setup My eConnect Account screen located on the Credit or CE/Workforce Student Menu under My eConnect Account. Before you can setup your account, you must have the following:

• An eConnect Student/Log In ID
  • If you don't, see FAQ: What is my eConnect Student/Log In ID?
• An account in the eConnect registry/username database
  • If you don't, see FAQ: What if my username is not found in the eConnect registry (eConnect username database)?
• An e-mail address for use with eConnect
  • If you don't, see FAQ: What if I don't have an e-mail address?
• An e-mail address on file in eConnect
  • If you don't, see FAQ: What if I don't know my e-mail address on file in eConnect?

In order to update your address, you must log into eConnect with your Student ID & Password. From the Student Menu, proceed to My Personal Information and select the Update My Address screen (requires login). 

To change address

• If you want to change the mailing address information in your record, type the information in the correct fields.
• Press Submit after all changes are made.

To remove address 

• To remove a piece of information, delete the information and leave the field blank.
• Press Submit after all changes are made.

Note: If you have Enhanced Security enabled, you will be required to answer your Challenge Question before you will be allowed access to this screen.

In order to add/change your e-mail address, you must be able to login to eConnect with your Student ID and Password. From the Student Menu, proceed to My Personal Information and select the Update My Email Address screen (requires log in)and enter your new or updated email information. Any valid email address is acceptable and you may add or change your email address at any time. If you are unable to log in to this screen, please go in person to the Admissions/Registrar Office at your campus and have them add this information to your student record.

If you do not have an email address and need information on how to obtain one, please see FAQ: 'What if I don't have an email address?'.

You can update your staff directory e-mail address, phone number and fax number at any time through the eConnect Update My Staff Directory Information screen (log in required). If you input a nick name, it will replace your First Name and MI on the screen. Other changes must be requested through Human Resources.

Note: If you update your staff directory information online, please allow up to a week for the changes to appear in the online Staff Directory.

You can update your Challenge Question in eConnect at any time on the Update My Challenge Question screen (requires log in). You must be able to answer your current Challenge Question in order to use this screen. If you cannot remember your Challenge Question answer, you will be required to reset it manually.

Please keep in mind that your Challenge Question answer must be something that only you would know. It should be something that could not be easily guessed by someone else. Please treat your Challenge Question/Answer as you would your SSN or ATM PIN number.

Important Note: If you forget your Challenge Question answer, you will be required to reset it manually.

Login to your eConnect account, Under My Personal Information select the link that applies.

Dallas College's Privacy Commitment is based on two simple ideas. We promise to:

• Comply with all the applicable local, state and federal laws and regulations; and
• Protect your privacy while still offering relevant, personalized service.

Dallas College is a public higher education institution and therefore bound by the Texas Public Information Act and the Family Education Rights and Privacy Act (FERPA).

Dallas College has carefully developed a privacy and security program which insures that the information you entrust to us is not intercepted or abused and that we are in compliance with all applicable local, state, and federal laws and regulations.

If you forget your Challenge Question answer, you will be required to reset it manually. Please note that BOTH your Challenge Question and password will be reset.

Once your request has been processed, you will be required to setup your account before you log in. You will receive an e-mail confirming that your account as been setup and that your Challenge question has been added or updated.

Note: After six (6) attempts with an incorrect Challenge Question, your account will be disabled for 45 minutes. Please do not attempt to access your account during this time period as it will only extend the time your account is disabled.

The web version of the Employee Pay Statement can be provided to realtors and/or lenders to prove income. You may access and print this document on the eConnect Employee Menu under My Payroll Information (log in required).

eConnect is available everyday from 4 a.m. - 1 a.m. Monday - Sunday. eConnect is down for maintenance and backups from 1 a.m. to 4 a.m. each day.

If you are attempting to set up your account or log in to eConnect with your Student/Employee ID and receive an error message indicating that "your username is not found in the registry (eConnect username database)", please do the following:

1. Credit Students:
   • Use the Add My Name to the Registry screen if you already have an e-mail address in eConnect.
   • If you do not have an e-mail address in the system or if you are unable to use the "Add me to the Registry" screen, please submit a manual request to the Registrar at your campus via mail, fax, or in person.
   Continuing Education Students:
   • Use the Add My Name to the Registry screen if you already have an e-mail address in eConnect.
   • If you do not have an e-mail address in the system or if you are unable to use the "Add me to the Registry" screen, please submit a manual request to the CE/WT Office at your campus via mail, fax, or in person.
   Employees:
   • Use the Add My Name to the Registry screen if you already have an e-mail address in eConnect.
   • If you do not have an e-mail address in the system, please submit a written request to the Human Resources.
2. Include ALL of the information listed below:
   • Name
   • Student/Employee ID
   • Date of birth
   • Valid e-mail address
   • Your signature
   • Copy of a Photo ID; i.e. (Drivers License, ID, Passport, or College Picture ID)
3. Please allow one business day for processing your request.
4. Once your request has been processed, you are required to setup your account before you log in.
5. If you have a valid email address, you will receive an email confirming your account setup.

Security Tip: Never send confidential/sensitive information such as Social Security Number (SSN) or credit card/bank account information via email, even as an attachment. These methods of communication can be intercepted and are not considered secure.

eConnect is a web service that provides a variety of online services to Dallas College students, faculty and staff. The following is a list of some of the services that are provided to each group:

The eConnect Credit Student Menu allows credit students to:

• Complete an admissions application
• Plan a schedule for one or more terms
• Search, register for (if eligible) and pay for credit classes
• Set up and pay on a payment plan
• View class schedules and grades
• Access financial information
• Access student records
• Update email addresses and phone numbers
• View and print unofficial degree plans
• Fill out a Student Information Profile
• Request privacy of student directory information
• Buy text books online
• Request a transcript
• Log in to eRefunds (our student refund and disbursement service). 
• Add names to the eConnect registry (user name database)

The eConnect Continuing Education/Workforce Training Student Menu allows students to:

• Search and register for and pay for classes
• Drop classes
• View class schedules and grades
• Access financial information and student records
• Access student records
• Update email addresses and phone numbers
• Request privacy of student directory information
• Request a transcript
• Add names to the eConnect registry (user name database)

The eConnect Employee Menu allows employees to:

• Manage eConnect account information
• View payroll information
• Update email addresses and phone numbers
• Add names to eConnect registry (user name database)

The eConnect Faculty Menu allows faculty to:

• View class rosters and teaching schedules

You will always be required to answer you Challenge Question in order to access the following screen:

• Update My Challenge Question

Enhanced Security is an optional feature that is available when you set up or update your required Challenge Question. If enabled, it will provide additional security on your eConnect account by requiring that you answer your Challenge Question before accessing the following additional screens:

• My Disbursements
• Update My E-mail Address

If you do not want the "enhanced security" feature enabled, please go to Update My Challenge Question and deselect this option. You will receive notification of this change.

Do not forget the answer to your challenge question. If you do,

• you will locked out of your account for 45 minutes after 6 failed attempts to log in.
• you will be required to submit a written request and provide personal identification to your campus Admissions/Registrar's office in order to reset it manually.

My Messages (log in required) provides you easy access to the same official college communications  that are sent to your regular e-mail account. These e-mails notify you about important things such as:

• registration dates and eligibility
• academic standing
• blocked records
• financial aid
• tuition payment notifications
• confirmations for adding/dropping classes
• changing e-mail addresses
• payment receipts
• transcript requests
• …and more!

Note: We strongly recommend that you save these e-mails for your records.

What you can do:

• read new messages (available for 150 days after received date)
• view previous messages (available for 150 days after received date)
• delete messages (available for 14 days after deleted date)

What you can't do:

• send e-mail from My Messages.

My Messages ensures that you receive a copy of official e-mails, but it is still important for you to update your e-mail address whenever it changes because not all e-mails are sent through My Messages. You can change your e-mail address online using eConnect’s Change E-mail Address feature (log in required). If you are unable to change your e-mail online, then go to your Admissions Office to make this request.

What you will see:

My Messages ensures that you receive a copy of all official communications from the campuses of Dallas College that are either federally, state, or college mandated. These are the same messages that are sent to your regular e-mail address and contain vital information that relates to you as a student. Examples include notifications regarding:

• registration dates and eligibility to register online
• academic standing
• blocked records
• financial aid
• tuition payment notifications
• confirmations for adding/dropping classes
• changing e-mail addresses
• payment receipts
• transcripts requests
• degree audits

You do not have the option to "Opt-Out" of receiving these communications. We strongly recommend that you save these e-mails for your records.

What you will not see:

There are other official  communications from the campuses of  Dallas College  that you will want to receive that are not sent to My Messages, so it is important for you to update your e-mail address whenever it changes. Examples include:

• e-mails from your professor
• class announcements/meeting times
• daily campus announcements
• general announcements relating to job listings, server down messages, bad weather and holiday closings

These types of messages provide an Opt-Out feature by indicating a willingness to remove your name from the list.

Non-official Dallas College communications are never sent to My Messages. Examples include:

• unsolicited marketing/advertising communications
• social club announcements
• SPAR activities
• athletic/department announcements

These communications are sent through a ListServe and you always have the option to Opt-Out.

Note: The above lists are meant to serve as examples and are in no way inclusive of every communication you might receive from the Dallas College.

eConnect will operate effectively on PCs or Macs with current browsers. For more detailed information, please refer to our list of compatible browsers.

To check your other browser and computer settings, please click on the following link for My Browser and PC Checklist. Your current browser and PC settings, along with any recommended setting changes, will be displayed.

eConnect will operate effectively on PCs or Macs with current browsers. To check your other browser and computer settings, please click on the following link for My Browser and PC Checklist. Your current browser and PC settings, along with any recommended setting changes, will be displayed.

In order to protect your personal information, eConnect requires SSL 3.0 128 bit encryption. If your web browser does not support or have this level of security enabled, a 'Page Not Found' error message will be returned. If you receive this error message, please do the following:

• Ensure your browser matches the Browser PC Checklist to find out what version browser you are currently using and if a change is recommended. 
• If the result does not indicate a browser change is required, make sure that SSL 3.0 is enabled on your browser. The following procedure can be used for both Internet Explorer and Netscape:
  • On the browser tool bar, go to:
  • Tools
  • Internet Options - or - Options
  • Advanced
  • Security (make sure that the SSL 3.0 box is checked)

All students are required to have a valid email address in the eConnect system in order to setup their account and utilize personalized eConnect services that require a login.

eConnect also sends email notifications when you add/drop classes online, pay online, update your personal and/or financial account information, change your password and/or challenge question. A valid email address in the system will ensure that you receive these very important notifications about your account. For more information on how the Dallas College uses your email, please see FAQ: How does eConnect use my emall address?.

Please note that all students (and employees) of the campuses of Dallas College get free Microsoft Office 365. Office 365 includes Outlook email (which we call Dallas College Student Email), an online calendar, the Office suite (Word, PowerPoint, Excel and more) and OneDrive document storage.  For more information, please see our Office365/Dallas College Student Email Web page.

If you already have an eConnect account and are able to log in, you can update your email address using the Update My Email Address screen. Otherwise, please go in person to the Admissions/Registrar office at your campus and request to have your record updated.

You must have an email address on file in Colleague to automatically have an eConnect account created in the eConnect registry/username database. eConnect screens that require a login will require you to have an email address on file in the Colleague system.

This is a security measure that has been implemented to protect your eConnect account. After six (6) log in attempts with an incorrect password, your account will be disabled for 45 minutes. Please do not attempt to access your account during this time period as it will only extend the time your account is disabled.

It is highly recommended that you use the Forgot/Reset My Password screen before attempting to log in again. If you are unable to use this screen, please see request a manual reset of your eConnect password.