FAQs and Updates About Virtual Desktop

Yes. Students can print from within the virtual desktop.

Yes. You may save your work on the virtual computers and access the files within the virtual environment. Your Desktop, Documents, and Pictures folders automatically sync with your virtual desktop. All Dallas College students have access to 1TB (terabyte) of OneDrive (cloud) storage.

Please see the instructions on how to sign in using Rapid ID.

You can visit DallasCollege.edu/TechSupport, email the service desk at ServiceDesk@DallasCollege.edu, or call the service desk at 972-669-6402 or toll-free at 866-374-7169 for 24/7 support.

Yes. Each virtual desktop has a screen reader (JAWS) and magnifier (ZoomText) application to help students with limited vision.

For assistance, visit DallasCollege.edu/TechSupport, email the service desk at ServiceDesk@DallasCollege.edu, or call the service desk at 972-669-6402 or toll-free at 866-374-7169 for 24/7 support.

Students are encouraged to visit the Multi-Factor Authentication webpage.

The Windows App gives you a smoother, more responsive experience than a browser, especially with high-performance programs. The Interactive Technology, Engineering, and Creative Arts and Design desktops all perform better in the app. It also adds multi-monitor support, optimized Teams calls, smoother video and audio playback, and better keyboard shortcut support.

Download and install the application:

• Apple computers (MacOS): 
• Microsoft
• Android/Chromebooks
• iOS/iPadOS