Student Experience: Loretta Allen

“I knew that I wanted to be an event planner when I graduated from high school. I found the Hospitality, Exhibition and Event Management degree plan at Richland, and it was more specific to what I wanted to do than any of the four-year degrees I could find. 

“It took me three years to earn an associate degree because I was also working full time. I graduated in May of 2001, and that summer I interned at Crowne Plaza at Dallas Market Plaza, with the Intercontinental Hotels group. I interviewed for a position with one of their sister properties, the Harvey Hotel at D/FW Airport, but my interview was the morning of Sept. 11, 2001. I was offered a banquet manager position, but then within two weeks, hiring was frozen. 

“I continued to work as a bartender, and the next summer, I went back to work at Crowne Plaza as a wedding and catering manager, and I worked there a couple of years. Then I was promoted to Crowne Plaza in Addison, where I did wedding and association catering. After a year and half, management changed and I worked through the holiday season, then left with no other job lined up — but within a week, I was offered a job in catering sales at the Adolphus, and I stayed there three years. 

“The great thing about this program is that the classes are taught by people in the industry. They say, ‘Here’s what the book says, but here’s what’s real-life.’ This program really gave me the footwork to understand how things work in the hospitality industry. With their internships, you get the chance to actually take part in the industry. Before you know it, you’re doing the job you were learning about. So many people get a degree just to get a degree, but they don’t use it.

“One of the best things about the program is the relationships I made; I still talk to M.T. Hickman and Colleen Rickenbacher all the time, and I know that I can call on them any time and have advice from people who know the industry. 

“Having done a qualified internship really put me a long way down the road to my career — mine put me in a position where I was called back about open positions not once, but twice. Richland provided a really good program, very specific to event planning. The cost is so reasonable — and the program is quick, concise and efficient, just what I was looking for. I wish more people would start a program like this right out of high school. If it hadn’t been for Sept. 11, I would have gone to work immediately after finishing the program. 

“I love what I do. With a degree, the possibilities in the hospitality industry are endless — from being a chef in a restaurant to working in a travel agency. Having the degree is so great because it backs all of that.”   Loretta Allen earned an associate degree in Hospitality, Exhibition and Event Management from Richland in May of 2001.


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Ngoc Trinh

Ngoc Trinh

Research Product Development Chef PepsiCo Global Foods and Frito Lay North America
“The culinary program had a blend of professors, ranging from those with decades of experience in the industry to military backgrounds to science backgrounds. They had such a wealth of knowledge, which really translated for me into this deep knowledge for foods and flavors and science. If I had not pursued this education, I wouldn’t be where I am today.”
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Pat Sykes

Director H&R Block Premium
“The on-the-job applications drew the positive attention of my boss and enhanced my performance in the workplace. The Management Program helped develop the skill sets necessary to lead and coach others.”
Business and Management
Tamera Nalls

Tamera Nalls

Real Estate Professional Keller Williams Urban Dallas/Keller Williams Luxury International
“The Dallas College Real Estate program prepared me for real-life work because the faculty are all industry professionals. They did not just talk; they all walked the walk.”
Real Estate
Josephine Maduagwu

Josephine Maduagwu

Real Estate Broker John Rob Real Estate Group
“As a student, being able to have access to professors who were knowledgeable and actually worked in the field was a rewarding experience in many ways. The opportunity to work alongside classmates and/or adjunct faculty was the best part of the Dallas College experience.”
Real Estate
Loretta Allen
Loretta Allen
Director, Global Accounts Omni Hotel

Hospitality Management
School of Business, Hospitality and Global Trade
Updated September 10, 2026