Success Coaching for First-Year Students

You Don’t Have to Do College Alone

Starting college can feel like a lot, but you don't have to figure it out on your own. Dallas College has a team of First-Year Experience success coaches who are dedicated to supporting first-time college students like you through your first year. They help you plan your education, fit into campus culture and grow as a student so that you know what to expect and can be confident in your next steps.

You can connect with your success coach to build a plan for your success and for help with:

  • Planning your classes and choosing a program of study
  • Registering for classes and resolving issues
  • Understanding how college works and where to go for help
  • Tracking your progress and staying on top of deadlines
  • Building study skills, time management and motivation
  • Getting involved and feeling connected on campus
  • Connecting to academic, financial and personal support

Connect with Your First-Year Experience Success Coach

Getting connected is easy. Choose the option that works best for you:

Make an Appointment

Schedule a virtual or in-person appointment at any point throughout the semester.

Email Your Coach

If you have a quick question or need to follow up, email the First-Year Experience success coaches. Someone will typically respond within 1-2 business days.

Drop-In Help (In-Person or Virtual)

If you are on campus and need to drop in for quick support, visit the First-Year Experience Success Coaching Hub or a Success Coaching Center.

  • First-Year Experience Success Coaching Hub: Richland Campus: Crockett Hall, Room C165
    • Hours: 8 a.m.–7 p.m. Mon.–Thur., 8 a.m.–5 p.m. Fri.

Other First-Year Experience Success Coaching Hubs are coming soon!

Dallas College also offers virtual drop-in and group success coaching sessions. Visit the virtual success coaching services page to learn more.

Note: When possible, we recommend scheduling an appointment to meet with your assigned success coach and avoid possible wait times.

Meet Ellie – Your 24/7 Success Support

Need help outside of business hours? Ellie, our AI-texting virtual assistant, is available 24/7 to support you. Throughout the semester, you will receive text messages from Ellie to check in with you.

Ellie can help you find answers to questions about classes, deadlines, college resources and more. You will also receive important reminders that will help you stay on track, or you will get connected to your First-Year Experience success coach when needed.

Ellie works alongside your success coach, not instead of them, so that you’re always supported.

Meet the First-Year Experience Success Coaches

Meet the coaches here to support you during your first year.

Tip: You are assigned a success coach based on your home campus. Not sure who your coach is? Email us and we’ll connect you.

Brookhaven Campus

S Building, Room S113

Shelly Austin-Garcia

Shelly Austin-Garcia Contact Info

  • Student Success Coach
  • Success Coaching

Cedar Valley Campus

L Building, Room L105

Kimberley Diaz

Kimberley Diaz Contact Info

  • Student Success Coach
  • Success Coaching

Eastfield Campus

C Building, Room C125

Thomas Ramirez Contact Info

  • Student Success Coach
  • Success Coaching

Nancy Flitcraft Contact Info

  • Student Success Coach
  • Success Coaching

El Centro Campus

A Building, Room A110

Ayo Oyefeso Contact Info

  • Student Success Coach
  • Success Coaching

Tyrone Tolbert Contact Info

  • Student Success Coach
  • Success Coaching

Mountain View Campus

S Building, Room S2056

Monica Saucedo Contact Info

  • Student Success Coach
  • Success Coaching

Jonathan Lowe Contact Info

  • Student Success Coach
  • Success Coaching

North Lake Campus

L Building, Room L136

Ted Douglas Contact Info

  • Student Success Coach
  • Success Coaching

Alexandria Littleton Contact Info

  • Student Success Coach
  • Success Coaching

Nancy Soto Contact Info

  • Student Success Coach
  • Success Coaching

Richland Campus

Crockett Hall, Room C165

Danon Holmes Contact Info

  • Student Success Coach
  • Success Coaching

Yesenia Dunn Contact Info

  • Student Success Coach
  • Success Coaching

First-Year Experience success coaching supports you during your first year. Learn more about other success coaching services at Dallas College.

Contact First-Year Experience Success Coaching

Updated July 6, 2026