Counseling Records or Client Complaints

In accordance with House Bill 4224/Section 181.105 of the Texas Health and Safety Code:

Requesting Your Counseling Records:

You have the right to request a copy of your mental health records. If you would like to request your health care records as a client of this center, please contact Counseling@DallasCollege.edu or speak directly with your current therapist. You will be assisted with our process in securely releasing records in accordance with the law, privacy regulations, and our center procedures.

Contacting the Texas Behavioral Health Executive Council (BHEC):

The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas, and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint. 

• BHEC Website
• Call 1-800-821-3205 to reach the Investigations/Complaints 24-hour, toll free system
• Call (512) 305-7700 to reach the Texas Behavioral Health Executive Council main line, Monday through Friday 8 AM to 5 PM.
• Mailing address:

1801 Congress Avenue, Suite 7.300
Austin, TX 78701

Filing a Consumer Complaint

If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General.