Student Services

On this page:

The Admissions and Student Records Office is responsible for student records and should be your contact point for the following:

  • Address or name changes
  • Residency questions
  • Verification of enrollment
  • Dallas College transcripts

For more detailed information about transcripts, please contact any Dallas College Admissions and Student Records Office.

Ready: Apply for Admission

  1. Apply for admission online at dallascollege.edu/stuapp.
  2. Apply for financial aid by completing the FAFSA or TASFA.
  3. Setup your eConnect account and complete the Student Information Profile.
  4. Submit the following documents to any Dallas College Office of Admissions and Records by mail or email Admissions@DallasCollege.edu.
    1. Transcripts (high school and other colleges attended) or proof of GED.
    2. Test scores from the ACT, SAT, TAKS or STAAR (or take the TSI assessment).
  5. Proof of meningitis vaccination (under age 22). Get a free meningitis shot at one of our clinics or Health Centers.

Connect: Visit us on campus or call 972-669-6400.

Set: Build Your Academic Plan

Connect with a success coach, your advisor, for an information session to accomplish these goals:

  1. Complete new student orientation online.
  2. Select a guided pathway and program of study.
  3. View My Financial Aid Status in eConnect and complete items on your financial aid checklist (for students who applied for financial aid). If you haven't applied for financial aid, you should! Even if you don't qualify for federal grants, you are probably eligible for some type of aid.
  4. Download the Navigate app and schedule a virtual appointment. Or meet a success coach on campus by appointment.
  5. Create your academic plan in Navigate (after you meet with your success coach).

Connect: Drop in for virtual advising (no appointment necessary).

Go: Register for Classes and Pay Your Tuition

  1. Register for classes.
  2. Find out when, where and how to pay for classes. You can pay:
    1. Online through eConnect by debit or credit card.
    2. By setting up a payment plan.
    3. In person by cash, check, money order, debit card or credit card.
  3. If you applied for financial aid, check eConnect for your award and disbursement.

Connect: Meet with a financial aid representative online or by phone or make an in-person appointment.

Please be aware that participation in the commencement ceremony does not mean that you have been certified or necessarily will be certified for graduation. Graduation — that is, actual degree/certificate conferral — will depend upon your successful fulfillment of all of the requirements for receiving a degree/certificate as your degree plan describes in the catalog.

By reading this required information, you understand and agree to all of this information, including that your participation in the commencement ceremony does not mean that you have graduated and that degree/certificate conferral depends upon successful completion of all of the degree requirements described in the catalog and degree plan.

Commencement is held once a year, in an optional ceremony held at the end of the Spring semester. This ceremony will honor all Fall, Spring and Summer graduates.

Success coaching is an on-going, intentional, educational partnership dedicated to student success. Dallas College is committed to building collaborative relationships and a structure that guides students to discover and pursue life goals, advance their intellectual and cultural development and learn to be engaged, self-directed learners and competent decision-makers.

Meeting With a Success Coach

Success coaches are available to meet with you throughout the year — not just at registration time. Please contact us if you have any questions. Appointments can be scheduled through the Navigate app.

Each student will have a designated success coach. You are strongly encouraged to establish an on-going, working relationship with your success coach during your time at Dallas College to ensure you meet all academic requirements and to graduate on time.

Your success coach can help you:

  • Complete the registration process
  • Choose a career path that matches your program of study and degree or certificate
  • Select a guided pathway that works for your four-year college of choice
  • Connect to other campus resources
  • Learn skills including time management, critical thinking and decision-making
  • Create a plan for raising your GPA if you are on scholastic probation (Read the catalog for more information about scholastic probation/suspension.)

For a successful partnership, we urge you to meet with your success coach every semester. To make an appointment, go online or call the appropriate Success Coaching Center. Coaching sessions are scheduled after you have completed TSI requirements.

To help you stay on track, download the Navigate mobile app. It's like having a personal success coach on call 24/7, from orientation through graduation.

Please view the recommended technology for students taking online classes.

Under Texas law (TEC Section 51.907), if you drop too many classes without having an acceptable reason, your GPA and financial aid could be affected. Be sure you understand how this law may affect you before you drop a class.

The law applies to students who enroll in a Texas public institution of higher education for the first time in Fall 2007 or later. Under this law, you may not drop more than six classes without an acceptable reason during your entire undergraduate career without penalty.

For more information, please see Dropping a Course or Withdrawing from College in the catalog or read Facts About Dropping Classes. Your academic advisor can also answer questions about this law and how it may affect you.

Dallas College's bookstores, operated by Follett, carry all books and course materials required for courses taught at the college, including new and used books, rentals and eTextbooks.

Used, rental, and rental eTextbooks are generally the least expensive option for students but supplies are limited, so shop early for the most savings. For book information, go to txbk.info/dallas and enter your student ID number.

Textbooks can be returned within the first two weeks of the Spring and Fall semester and the first two days of the Summer semester. A valid bookstore receipt must be presented. The refund will be issued in original method of payment. The refund will be issued via the original method of payment. The bookstore also buys used textbooks from students throughout the year, no matter where they were purchased. Get up to 50% of the sales price if your professors have requested the book for required use next term, the book is in good condition and the bookstore is not overstocked. Otherwise, prices are based on current national demand.

The bookstore also carries a great selection of college merchandise, medical supplies, graduation regalia, school supplies, snacks, beverages and much more.

The IncludED initiative at Dallas College gives students access to the learning materials they need on or before the first day of class. The best part is that it's stress-free and effortless, and it levels the playing field for students, regardless of economic background or social status.

Early College and Dual Credit students will participate through their designated high school. Dallas College is not currently including continuing education courses in this initiative.

More information is on the IncludED website.

Dallas College’s Career and Transfer Skills Development team is committed to educating and engaging students and alumni, facilitating career and transfer development and empowering students to actively plan their future as contributing members of a global community.

Career and Transfer Skills Development provides a wide variety of career- and transfer-related resources and services to meet the needs of all students and alumni. 

Our team meets you where you are. We will connect you with resources and help you develop the skills required to successfully transfer to a four-year university and/or enter the workforce. We offer soft skills development, resume building, interview coaching, job application assistance, transfer exploration, admission and scholarship assistance and help developing a variety of marketable skills.

Career and transfer skills development services and resources are provided at no cost, including:

  • Career coaching
  • Career exploration for undecided students
  • Career assessments and interpretation
  • Resume writing assistance and review
  • Mock interviews
  • Job application assistance
  • Transfer application, admission and scholarship assistance
  • Job and transfer fairs
  • Career development workshops that enhance marketable skills
For assistance, contact us at CareerAndTransfer@DallasCollege.edu

Dallas College’s Counseling and Psychological Services team provides high-quality mental health services for currently registered students to promote the overall well-being, retention and success of our diverse student population.

Counseling and Psychological Services are confidential services that are free of charge. Each campus has licensed mental health professionals available to help you. Counselors can provide individual counseling with a focus on mental health and well-being. Mental health services are available through telehealth and face-to-face at all campuses.

Making a Counseling Appointment

Contact your campus Counseling Services Office by phone or email:

Please provide the following information in order to be contacted by a counselor:
  • Name
  • Phone number

Student Care Network

Supporting the Whole You

The Student Care Network is a holistic network of care (both services and resources) committed to helping you meet all your needs.

Whether you need food, medical resources, legal aid, housing and rental assistance, scholarship information or mental health support, the Student Care Network can help you.

We accept referrals about people in distress, struggling with basic needs, experiencing unexpected crises or whose behavior raises concerns about their well- being or that of others. If you see or hear something, say something.

The Student Care Network team has been trained to appropriately respond to and provide resources to address mental, emotional or psychological health conditions that may be disruptive, harmful or pose a direct threat or risk to the health and safety of the Dallas College community.

Accessing Your Student Care Network

  1. Complete the Student Care Form.
    • Once you complete this form, your student care coordinator will email you to set up a time to chat over video, by telephone or on campus.
    • If you have not heard from your student care coordinator within two business days, please call 214-860-5800 and ask for a student care coordinator or email Connections@DallasCollege.edu.
  2. Your student care coordinator will refer you to the resources that can best meet your needs. This may include on-campus resources and/or off-campus resources through our community partners.

The Student Care Network is available to all Dallas College students.

Student Care Form

Note: This form is not for emergency situations. If you find yourself or someone you know in immediate danger, call 911.

Dallas College is committed to providing reasonable accommodation and services to qualified persons with disabilities under the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008 and Section 504 of the 1973 Rehabilitation Act, which prohibits discrimination against individuals with disabilities.

Accessibility Services teams at each campus offer a variety of accommodations for students with disabilities or special requirements. Services are coordinated to fit individual needs and may include:

  • Sign language interpreting
  • Computer-aided real-time translation (CART) services
  • Note-taking services
  • Reader/scribe services
  • Use of assistive technology
  • Loan of specialized equipment
  • Alternate format materials

Students requesting services are responsible for providing current educational or psychological/medical documentation from a qualified professional verifying disability and need for assistance. New students are encouraged to contact Accessibility Services at least one month before classes begin. Students should submit their documentation and application.

Students with disabilities attending college have a right to appeal decisions concerning physical and academic accommodations by submitting a written petition to the designated Americans with Disabilities Act (ADA) coordinator. For more information, contact Accessibility Services.

Links for more information:

The Dual Credit and Early College High School program is approved and regulated by the Texas Higher Education Coordinating Board (THECB). The Texas Higher Education Coordinating Board defines dual credit as a system in which an eligible high school student enrolls in college course(s) and receives credit for the course(s) from both the college and high school. This program enables a high school student to earn credit towards high school graduation while simultaneously earning college credit towards an associate degree or workforce program certificate.

The Financial Aid Office at Dallas College is committed to helping students find the financial assistance they need to meet their educational goals. The college participates in various state and federal grants, work-study, loan and scholarship programs. Most of these programs are available to anyone who demonstrates financial need and qualifies academically.

Students interested in obtaining financial aid must complete the Free Application for Federal Student Aid (FAFSA), which can be accessed at studentaid.gov/h/apply-for-aid/fafsa.

Students classified as a Texas resident who cannot apply for federal financial aid using the FAFSA are encouraged to complete the Texas Application for State Financial Aid (TASFA).

The financial aid application process begins each year on Oct. 1. Filing early is best. Resources and financial aid contact information for assistance with the FAFSA and completing your financial aid file can be found on our website.

The mission of the Health Services team is to promote health, wellness and preventive care for the Dallas College community.

You do not need to be sick to visit a Health Center. Health questions and concerns are welcome. Students with chronic health problems should visit the Health Center to discuss any special concerns with a nurse before attending classes, or whenever problems arise. No information about your health will be released without your written permission unless required by law.

Contact Health Services at each of our campuses:

Nurse Help Line

Dallas College Health Services offers a Nurse Help Line to all students and employees seeking health advice and information.

  • 972-860-8970​​
  • Monday-Thursday, 8 a.m.-8:30 p.m. and Friday, 8 a.m.-5 p.m.

Registered Nurses

Registered nurses coordinate and provide on-campus services that include:

  • First aid for accident, injury or illness
  • Health information and brochures
  • Some over-the-counter (non-prescription) medicines such as Tylenol, aspirin and antacids
  • Referral information for community health services
  • Select health education, community resources and screening programs
  • Confidential health counseling

The Dallas College Honors Program offers an enriched and challenging academic environment where students are exposed to higher levels of learning through three themes: expertise, responsibility and community. The Honors Program provides highly qualified students with an enriched and challenging academic community where they develop the capabilities necessary to excel in their personal, educational and career goals.

To apply for an Honors Scholarship, graduate or transfer with Honors, wear the Honors stole at graduation or transfer to a four-year Honors Program or College with their associated scholarships and opportunities, students must join the Honors Program and take Honors courses. The differences between an honor society and the Honors Program is that the Honors Program allows you to take Honors courses, graduate or transfer with Honors, and transfer into a four-year Honors Program.

Visit the Honors Program website for information about membership benefits, how to become a member and take Honors courses, and Honors Scholarships. Contact the Honors Program at Honors@DallasCollege.edu.

The National Society of Collegiate Scholars (NSCS) is an honor society that recognizes and elevates high achievers. NSCS provides career and graduate school connections, leadership and service opportunities and gives out a million dollars in scholarships annually.

NSCS members are deeply committed to scholarship, leadership and service and as a result have an impact on their campus and local communities every day.

NSCS memberships transfer to four-year universities, and many universities in Texas have NSCS chapters. If no chapter exists at a four-year university, students may start a chapter there and become charter members.

Students may join NSCS any time.

Learn more information about membership benefits and the NSCS at Dallas College.

International Enrollment and Compliance119 enrolls and supports all new and continuing students on international student visas and English language learning students. Designated School Officers (DSOs) help students enroll in Dallas College and supports them throughout their journey to maintain their visa status.

Information and services are provided in the following areas:

  • Admission of students on F-1 and other visa types
  • I-20 issuance
  • Immigration information and support including Optional Practical Training (OPT)

The Multicultural Centers at Dallas College are a central location for program development, training, partnerships and student advocacy. Through campus programming, cultural immersion activities and leadership development, the centers offer transformative opportunities for students to gain knowledge, and the skills needed to become active leaders committed to building global equitable societies. We assist the campus community in creating a welcoming environment for our students by raising awareness and promoting campus wide advocacy and training on current and future issues affecting diverse populations.

Students can actively engage in cultural relevant programs, participate in a variety of workshops and guided dialogue around issues impacting diverse communities. We also offer specific programming for our International, Deferred Action for Childhood Arrivals (DACA) and new migrant/immigrant student populations.

Deferred Action for Childhood Arrivals (DACA) and Dreamer Student Population

The Multicultural Centers at Dallas College support and advocate for underserved student populations. We connect our students to campus resources that help undocumented students overcome the unique challenges that prevent them from achieving academic, professional, and personal success. We also serve as a bridge between our community partners and the college to meet the needs of these special populations.

Students can visit our Multicultural Centers and meet our multicultural affairs staff to learn more about the following services:

  • Educational programming and training available
  • Information on financial aid and scholarships
  • Legal, health and counseling service referrals
  • Volunteer and leadership opportunities
  • Multicultural Center space reservations

International Students

The Multicultural Centers are here to support and enrich the college experience of our international students. We offer structured programs where students can meet one another and become part of a vibrant international community. Some of the programs you can explore at the Multicultural Centers include

  • International student orientation and graduation
  • Global affairs brown bag discussions
  • Cross-cultural immersion trips and programs
  • Workshops on cultural identity, equity, global citizenship and intercultural competence
  • Referral to immigration and academic advising
  • Multicultural campus programming

Contact our Multicultural Centers to learn more about our programs.

Learning Technology

Learning Technology is a broad range of communication, information and related technologies that are used to support learning, teaching and assessment. As a Dallas College student, you will need a device with internet access. A web browser will be used to access learning materials and activities. Suitable devices are:

  • A Windows desktop computer or laptop running the Windows 10 or later operating system.
  • A Macintosh desktop computer or laptop running the OS X 10.8 or later operating system.

A Chromebook, tablet, smartphone or Linux computer may not be suitable for some activities. If you intend to use one of these devices, please ensure you have access to a suitable desktop or laptop device that uses the Windows or OS X operating system in case you are unable to carry out all activities on your device.

To be able to talk and listen in online class discussions, we recommend both a microphone and speakers/headphones. Please note that devices with small screens may make it difficult to view the material in your classes and carry out some activities.

Navigate

As soon as you become a student, be sure to download the Navigate app. It's like having a personal advisor on call 24/7. You can use Navigate to plan your class schedule, learn about careers and communicate with your advisor. To use the Navigate app:

  1. Visit the Apple App Store or Google Play Store.
  2. Search "Navigate Student" and install the app.
  3. Once installed, search for "Dallas County Community College District" or Dallas College.
  4. Use your online login ID and password to log in.

Download on the Apple App Store Android App on Google Play  

Learn more about Navigate.

eConnect

eConnect is your online interactive connection to student services. eConnect services include information about admissions, class listings, grades, tuition payments and more. Class listings include available seats, cancellations, additions and other information. You can even plan your schedule and register online if you meet certain eligibility criteria. eConnect is accessed via the web.

Here are some of the many tasks you accomplish through eConnect:

  • Set up/reset passwords and challenge questions
  • Sign up for Emergency Alerts information
  • Check your grades (GPA)
  • See your class schedule
  • Request a transcript
  • Get your student email address
  • Update your personal email address
  • Update your mailing address
  • Submit a DART GoPass application

eCampus

eCampus is your online interactive connection to your classes. eCampus will be your portal to most of the academic activities. Following are some examples of what you'll find on eCampus:

  • Announcements from professors
  • Chat rooms
  • Class content
  • Class syllabi
  • Library resources
  • News and media resources
  • Online classes
  • Calendar to synchronize with your smartphone

Blackboard Collaborate

Many instructors and college services are using Collaborate as a video conferencing tool to connect with students.

Microsoft Office

Microsoft Office is available at no cost to Dallas College students. Students have access to Word, PowerPoint, Excel, OneNote, Teams, Outlook email and more.

Getting Help With Technology

The libraries at Dallas College provide many services and resources for students, both on campus and online. Campus libraries house books and DVDs that can be checked out. Students can also browse many popular journals, magazines and newspapers (but cannot check them out).

DART GoPass

The Student Go Pass is your key to the city. Heading to a class at one of our campuses? How about an event downtown? Or maybe you're catching a flight at DFW? Get there with DART! Simply show your Student GoPass using DART's mobile app, and your trip will be absolutely free. All your DART adventures will also be environmentally friendly. Fewer drivers on the roads means cleaner air for our city. Now that's real value.

Plus, we've also got you covered on finding the nearest station to your campus.

Paratransit Options

Students can also use DART Paratransit Services, an origin-to-destination, curb-to-curb, public transportation service for people with disabilities. This service provides transportation for riders who are unable to use DART's fixed route buses or trains.

You can start your application process online. The DART website offers information on these services, including A Guide to Paratransit Services. For more information on arranging paratransit services, please contact Accessibility Services at your chosen campus.

The Dallas College Emergency Aid Fund assists students who are considering putting their education on hold due to a financial emergency.

The Emergency Aid Fund application process opens the first day of each semester and closes the last day of each semester. To apply for emergency funds, download the Edquity mobile app or visit the Edquity website.

Edquity’s technology also offers you an index of emergency resources and ongoing budgeting tools to help you preempt potential challenges. Edquity is developing agreements with national vendors, such as extended-stay hotels and car repair shops, to provide access to reduced-fee services at an accelerated rate.

Food Bank and Pantry

Each Dallas College location maintains maintains a food pantries pantry for students. Each pantry's hours of operation and office location can be found online.

As part of our commitment to our students and the community, My Community Services is a free online directory to help you find the resources you need to succeed outside of school. You can find services in your area for free or reduced-cost medical care, food, job training and more.

The Testing Center administers tests to students as directed by instructors and advisors/counselors. Students who use the Testing Center must provide the following:

  1. A valid picture identification in the form of a current Dallas College student ID card, a valid driver’s license, a valid passport or military ID card.
  2. Pens, pencils, erasers and calculators when needed.
  3. Scannable test answer sheet when needed.
  4. A testing Blue Book for essays if needed. The Testing Center will provide scratch paper when needed.

The center also administers psychometric tests upon referral by a counselor and correspondence tests to students taking courses at universities outside of Dallas College.

Assessment tests are also given through the Testing Center. The center administers the Texas Success Initiative (TSI) assessment test and the Accuplacer ESOL test for students whose native language is not English .

Texas Success Initiative (TSI) Assessment

The TSI Assessment is a placement test to help determine if you are ready for college-level course work in reading, writing and mathematics. If you are an incoming college student in Texas, you are required to take the TSI Assessment unless you are exempt.

Do I have to take the TSI Assessment?

Not all incoming students need to take the TSI Assessment. There are many ways you can be exempt. You may be exempt if you:

  • Have met the minimum college readiness standard on the SAT, ACT or a statewide high school test, such as TAKS.
  • Have successfully completed college-level English and math courses.
  • Have enrolled in a Level-One certificate program (fewer than 43 semester credit hours).
  • Are not seeking a degree.
  • Have been, or currently are, in the military and have appropriate paperwork (DD214).

For more information visit the college's TSI webpage.

Mandatory Pre-Assessment Activity

According to Texas state policy, you will have to complete a Pre-Assessment Activity prior to testing. You will view a video and take a 12-question quiz.

The PAA includes the following:

  • An explanation of the importance of the TSI Assessment and practice test questions and feedback.
  • An explanation of all your developmental education options, if you don't meet the minimum passing standard.
  • Information on campus and community resources that will help you succeed as a college student.

After completing the PAA, an advisor will provide you with a TSI testing referral.

TRIO is a group of federal outreach and student services programs that help people from disadvantaged backgrounds reach college and succeed there. TRIO programs target low-income individuals, first-generation college students and people with disabilities. Services such as tutoring, scholarships, mentoring, academic advising, career counseling and assessment-test preparation guide students through the academic pipeline from middle school to college and beyond.

The following TRIO programs are offered:

  • TRIO Student Support Services (TRIO SSS) offers a variety of academic services to help students who qualify for the program. Each student in the program is provided with an Individualized Prescription of Educational support services designed to meet their needs. Our goal is to provide students with the support services that will enable them to succeed in college and TRIO support services.
  • TRIO Upward Bound is a federally funded program designed to help students improve their academic skills, complete their high school education and enroll in and graduate from post-secondary institutions. The TRIO Upward Bound program develops the academic and motivational potential of students in the ninth through 12th grades to prepare them for college success.
  • TRIO Veterans Upward Bound reaches out to veterans interested in enrolling in college who are low-income, first-generation college students (neither parent completed a four-year college degree). The program recruits and serves veterans who do not have high school credentials or need additional assistance entering or re-entering a college program.
  • TRIO Talent Search program identifies and assists individuals from disadvantaged backgrounds who have the potential to succeed in higher education. The program provides academic, career and financial counseling to its participants and encourages them to graduate from high school and to continue to — and complete — their postsecondary education. Services are available for students in the sixth through 12th grades, as well as adults ages 19-27.

Contact the TRIO Offices for more information and to discuss your participation.

The Tutoring Services team at Dallas College provides individual and group tutoring to students who are currently enrolled in courses. All of the services are provided at no extra expense to students. Services include tutoring, review sessions, study groups and supplemental instruction.